Alaina Huang

• Edit SOP
• Support with Expense Reimbursement. Such as cleaning fees and reimbursement of reserve funds
• Help with material supplement booking. Such as watch boxes and cases
• Communicate with store managers and solve their problems and queries about customers.

The brands I am mainly responsible for are Hermès and De Beers

• Event planning: responsible for planning Hermès Valentine's Day and Women's Day events. For example: searching for people, places and events related to the two campaigns
• Organizing data: assisting the manager in daily advertising monitoring and organization (backend data of WeChat Moments public accounts, such as click-through rate, exposure times and consumer behavior)
• Organizing competitor product placement data and recording the amount of advertising placed by competitors in different magazines each month and making monthly reports
• Create PPT: collecting advertisements placed by competitors in different software and organizing the layout

• Sample and showroom management, participate in sample distribution for two seasons (SS22, AW22)
• New product sample photo shooting and product manual editing and display
• Participate in large sales meetings and order meeting support
• Daily Excel data sorting (photos, styles, item numbers, RRP)
• Make training PPT, competitor analysis and price analysis comparison reports
• Assist in making order meeting PPT
• Other administrative work for purchasing and sample management

• Reception of customers and service support
• Store product management, product display and inventory sorting after the end of day
• Daily operation of social media and content publishing
• Responsible for brand after-sales service and communication with customers
• Process customer orders, count goods and arrange order shipments