Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Alaina Gavigan

Summary

Professional leader in operations with extensive experience overseeing daily activities and ensuring optimal performance. Strong focus on team collaboration, consistently delivering results and adapting to changing needs. Expertise in process optimization, safety regulations. Known for reliability, effective communication, and leadership skills.

Overview

1
1
Certification

Work History

Operator Foreman

Leston Holdings
  • Operated machinery and equipment to support daily production activities.
  • Adhered to safety protocols to maintain a secure work environment.
  • Maintained accurate records of production output and equipment performance.
  • Participated in routine maintenance checks to ensure optimal machine functionality.
  • Coordinated workflow among team members, optimizing productivity and efficiency
  • Trained new staff on operational procedures and best practices for equipment use
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.

Operator/ Maintenance Worker

SDC Services
  • Operated machinery to ensure consistent production flow and quality standards.
  • Monitored equipment performance, identifying issues and implementing basic troubleshooting techniques.
  • Assisted in maintaining a clean and organized work environment following safety protocols.
  • Collaborated with team members to optimize operational processes and improve efficiency.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Front Desk Sales Associate

Planet Fitness
  • Assisted customers with product inquiries and service recommendations to enhance sales experience.
  • Managed cash register operations, ensuring accurate transactions and adherence to cash handling procedures.
  • Maintained front desk area, creating a welcoming environment for clients and visitors.
  • Coordinated appointment scheduling, optimizing daily workflow and client access to services.
  • Collaborated with team members to resolve customer issues promptly, improving satisfaction rates.
  • Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
  • Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
  • Collaborated with colleagues to streamline cleaning schedules, improving workflow and reducing downtime.

Banquet Supervisor

Villa By Nerval
  • Supervised banquet staff to ensure exceptional service and adherence to event timelines.
  • Coordinated logistics for events, including setup, breakdown, and equipment management.
  • Trained new employees on service standards and operational procedures to enhance team performance.
  • Implemented quality control measures to maintain high food presentation and service standards.
  • Resolved guest concerns promptly, ensuring satisfaction and positive feedback for future events.
  • Collaborated with kitchen staff to streamline food preparation processes for large-scale functions.

Delivery Driver

Amazon
  • Navigated delivery routes efficiently to ensure timely arrivals at customer locations.
  • Utilized GPS technology to optimize route planning and minimize delays.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Assisted in loading and unloading packages, ensuring safe handling practices.
  • Communicated effectively with customers to address inquiries and resolve issues.

Waitress

Big Whiskey
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Accurately processed customer orders using point-of-sale systems to ensure efficient transactions.
  • Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Delivery Driver

Action Flooring
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Education

High School Diploma -

Sturgeon Composite
Namao, AB

Skills

  • Experienced in heavy equipment handling
  • Customer service expertise
  • Site supervision
  • Team leadership
  • Strategic scheduling management
  • Dedicated work ethic
  • Cash management
  • Service excellence
  • Strong attention to detail
  • Effective communication
  • Prioritization and scheduling
  • Reliable driving record
  • Effective problem resolution

Languages

English
Native or Bilingual

Certification

  • WHIMIS
  • CSTS
  • Confined Space
  • Fall Arrest
  • Environmental Protection
  • Driving & Journeymen Management
  • Pro Serve (March 2021-March 2026)
  • Reel Facts (March 2021-March 2026

Timeline

Operator Foreman

Leston Holdings

Operator/ Maintenance Worker

SDC Services

Front Desk Sales Associate

Planet Fitness

Banquet Supervisor

Villa By Nerval

Delivery Driver

Amazon

Waitress

Big Whiskey

Delivery Driver

Action Flooring

High School Diploma -

Sturgeon Composite

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Alaina Gavigan