Summary
Overview
Work History
Education
Skills
Additional Information
Certification
References
Timeline
Generic

Alaina Fryer

Red Deer,AB

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Engagement Leader

Pet Smart
10.2015 - Current
  • Responsible for opening and closing of store.
  • Trained Staff regarding company operations, policies and services.
  • Calculated correct totals of tills, Bank deposit & safe balances.
  • Maintained in store stock & detailed records for inventory management.
  • Responded to customer requests for products, services, and company information.
  • Established strong relationships with costumers and other staff.
  • Responded proactively to customer inquiries, orders in store & online.
  • Maintained store orders and stock.

Respite Care Provider

Trina Gould
11.2023 - Current
  • Provided compassionate and patient-focused care.
  • Coordinated recreational activities for patients, throughout the respite period.
  • Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
  • Communicated proactively with primary caregivers regarding any changes in patient status or condition during respite stays.

Performance Specialist

Lordco Auto Parts
05.2005 - 06.2014
  • Demonstrated adaptability in performing multiple roles when necessary, including receiving, stocking, picking, packing, and shipping duties.
  • Operated cash register to record transactions accurately and efficiently. Processed refunds and exchanges in accordance with company policy
  • Calculated correct totals of tills, Bank deposit & safe balances.
  • Re Trained existing and trained new hired personal on Lordco cash policies
  • Responded proactively to customer inquiries, customer and company orders.
  • Experience working with Automotive paint and fly wheel re surfacing.
  • Maintained inbound and outbound shipments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Completed physical inventory counts each month.
  • Completed AIA course.

Education

High School Diploma -

Howesound Secondary
Squamish, BC
06.2023

Skills

  • Reliable and Responsible
  • Cooperative Attitude
  • Cash handling and management
  • Attention to Detail
  • Supervision and leadership
  • Multitasking Abilities
  • Staff Training
  • Team Player

Additional Information

Relay For Life in Hundred Mile House, British Columbia for three years before Re locating to Red Deer, Alberta.

Certification

First Aid Training

Forklift Certificate

References

Roland Huddleston

(403)704-6761


Courtney Judson

(403)506-3886


Trina Gould

(403)505-4052

Timeline

Respite Care Provider

Trina Gould
11.2023 - Current

Customer Engagement Leader

Pet Smart
10.2015 - Current

Performance Specialist

Lordco Auto Parts
05.2005 - 06.2014

High School Diploma -

Howesound Secondary

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Alaina Fryer