Alaina Carruthers
Lakeshore,ON
Summary
A dedicated and dynamic professional with a passion for continuous learning and development.
Overview
12
12
years of professional experience
Work History
DATA ANALYST (Temporary Position)
City of Windsor Employment & Social Services
04.2025 - Current
- Responsible for effective processing of Social Assistance cheques through the department’s computer terminal network.
AMBULANCE COMMUNICATIONS OFFICER
Ministry of Health
01.2025 - 04.2025
- Successful completion of Ambulance Communications Officer Certification Program.
- Successful completion of standard First-Aid and CPR Certificate.
- Processed 9-1-1 emergency and non-emergency requests for ambulance service using a complex computer-aided dispatch system.
- Provided pre-arrival instructions including first aid and telephone assisted cardio-pulmonary resuscitation (CPR).
- Developed in-depth knowledge of municipalities, road networks, and landmarks across Windsor-Essex County to support efficient and accurate dispatching of emergency services.
ELEMENTARY SECRETARY
The Greater Essex County District School Board
09.2013 - 04.2024
- Managed front office activities which included greeting visitors, answering phones, and responding to inquiries.
- Provided exceptional customer service while adhering to policies and procedures.
- Handled daily communication with parents, staff, students and the board ensuring clear and timely information flow.
- Proficient in using proprietary software such as Edsby, Aspen, SparkRock, KEV, Webstock, BusPlanner along with Microsoft Word, Excel, PowerPoint and Outlook.
- Managed student enrollment processes, ensuring accurate data entry and record keeping.
- Handled school financials – paid invoices/bills, issued cheques, prepared bank deposits, reconciled monthly bank statements and managed school cash online.
- Recorded accurate and detailed meeting minutes for staff, parent council and administrative meetings.
- Regulated office supply inventory and procurement.
- Monitored and maintained daily attendance.
- Prepared and edited a variety of correspondence, newsletters, and notices related to school events and communication with families.
- Handled sensitive and confidential information with discretion.
Education
Diploma - Advertising and Communications Media
Mohawk College
Hamilton, ON06.2006
Skills
- Over 10 years of experience in administrative support and office management
- Skilled in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
- Experience preparing reports, correspondence, and meeting minutes
- Professional and clear communicator, both written and verbal
- Recently completed the Ambulance Communications Officer Certificate Program
- Certified in Standard First Aid & CPR
- Strong time management and problem solving abilities
Hobbies and Interests
Dedicated to living a healthy lifestyle, Running, Paddle boarding, Yoga, Nature
CONTACT INFO
- (226) 345-6076
- alainacarruthers@gmail.com
- Lakeshore, ON
Timeline
DATA ANALYST (Temporary Position)
City of Windsor Employment & Social Services
04.2025 - Current
AMBULANCE COMMUNICATIONS OFFICER
Ministry of Health
01.2025 - 04.2025
ELEMENTARY SECRETARY
The Greater Essex County District School Board
09.2013 - 04.2024
Diploma - Advertising and Communications Media
Mohawk College
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