Alain Thorn
Sudbury
Summary
To obtain a progressive position that allows me to use my skills and talents to the best of my abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Flight Follower/Dispatch Manager
Air Bravo Corporation
Greater Sudbury, Canada
03.2019 - 02.2025
- Day to day dispatch duties, follow active flights using tracking software, update upper management on progress of flights
- Enter flight information into computer and update as needed, answer calls from customers, pilots, management and general public and give details of flights progress
Operations Supervisor
Canpar Transport
Sudbury, Canada
07.2022 - 06.2023
- Run terminal in all aspects of the operation
- Analyze and report on terminal performance, attend meetings with relation
- Perform reviews on staff to ensure policies are followed
- Health and Safety management
Operations Manager
Flagship Cargo / TL EXPRESS LTD
Mississauga, Canada
05.2016 - 01.2019
- Primary contact responsible for freight and truck dispatch operations to and from the US
- Rate negotiations with customers and carriers
- Customs clearances both PARS and PAPS, ACE manifest set up
- Fleet operations, maintenance, driver logs, ensuring all are in compliance with safety regulations
- Customer service, order entry into Dispatch software
- Confirm billing on a daily basis to ensure budget targets are met
- 24/7 contact for company/dispatch
Dispatch/Operations Manager
Nexzen Transport Inc
Mississauga, Canada
05.2014 - 06.2015
- Responsible for freight and truck dispatch of freight to and from the Western Canada and the US
- Rate negotiations with customers and carriers
- Customs clearances both PARS and PAPS, ACE manifest set up
- Fleet operations, maintenance, driver logs, ensuring all are in compliance with safety regulations
- Customer service, order entry into Dispatch software
- Confirm billing on a daily basis to ensure budget targets are met
- After hours coverage for dispatch
Freight Dispatcher/Brokerage Manager
Craler International
Barrie, Canada
04.2012 - 09.2013
- Responsible for freight dispatch of customer freight to and from the US
- Rate negotiations with carriers
- Maintain carrier relationships to ensure service requirements are met
- Customer service, order entry into Arcline Dispatch software
- After hours coverage for dispatch
Senior US Traffic Coordinator Dispatch
FGM Truck Lines
Bolton, Canada
01.2004 - 05.2009
- In charge of building LTL and FTL Loads to various US and Canadian cities
- Customer Maintenance
- Rate Negotiations
- Coordinate all outbound shipments to the US from Canada
- Dispatch Supervisor of drivers on loads to the US and Canada
- Ensure all Outbound Shipments are cleared through US Customs via ACE into USA
- Assist in all aspect of dispatch, Inbound, Outbound and city dispatch
- Manage TCH Fuel cards to drivers and Comcheck authorizations, initial intake for claims
- After hours contact in a 24/7 operation
- Manage a fleet of 24 US Highway units and 5 City Units
Education
Diploma - Court & Tribunal
Seneca College
North York, Ontario01.1999
Skills
- System Administration
- Microsoft Windows Server
- Computer Networking
- Microsoft Office
- Microsoft Operating Systems
- Management
- Operations
- Training
Certification
CCLP (CITT CERTIFIED LOGISTICS PROFESSIONAL), Present
Languages
English
French
Additional Information - Summary
Extensive management experience, business operations, computer administration, working with many operation systems and business software programs.
Timeline
Operations Supervisor
Canpar Transport
07.2022 - 06.2023
Flight Follower/Dispatch Manager
Air Bravo Corporation
03.2019 - 02.2025
Operations Manager
Flagship Cargo / TL EXPRESS LTD
05.2016 - 01.2019
Dispatch/Operations Manager
Nexzen Transport Inc
05.2014 - 06.2015
Freight Dispatcher/Brokerage Manager
Craler International
04.2012 - 09.2013
Senior US Traffic Coordinator Dispatch
FGM Truck Lines
01.2004 - 05.2009
Diploma - Court & Tribunal
Seneca College