Alain Thorn
Sudbury
Summary
To obtain a progressive position that allows me to use my skills and talents to the best of my abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Flight Follower/Dispatch Manager
Air Bravo Corporation
03.2019 - 02.2025
- Day to day dispatch duties, follow active flights using tracking software, update upper management on progress of flights
- Enter flight information into computer and update as needed, answer calls from customers, pilots, management and general public and give details of flights progress
Operations Supervisor
Canpar Transport
07.2022 - 06.2023
- Run terminal in all aspects of the operation
- Analyze and report on terminal performance, attend meetings with relation
- Perform reviews on staff to ensure policies are followed
- Health and Safety management
Operations Manager
Flagship Cargo / TL EXPRESS LTD
05.2016 - 01.2019
- Primary contact responsible for freight and truck dispatch operations to and from the US
- Rate negotiations with customers and carriers
- Customs clearances both PARS and PAPS, ACE manifest set up
- Fleet operations, maintenance, driver logs, ensuring all are in compliance with safety regulations
- Customer service, order entry into Dispatch software
- Confirm billing on a daily basis to ensure budget targets are met
- 24/7 contact for company/dispatch
Dispatch/Operations Manager
Nexzen Transport Inc
05.2014 - 06.2015
- Responsible for freight and truck dispatch of freight to and from the Western Canada and the US
- Rate negotiations with customers and carriers
- Customs clearances both PARS and PAPS, ACE manifest set up
- Fleet operations, maintenance, driver logs, ensuring all are in compliance with safety regulations
- Customer service, order entry into Dispatch software
- Confirm billing on a daily basis to ensure budget targets are met
- After hours coverage for dispatch
Freight Dispatcher/Brokerage Manager
Craler International
04.2012 - 09.2013
- Responsible for freight dispatch of customer freight to and from the US
- Rate negotiations with carriers
- Maintain carrier relationships to ensure service requirements are met
- Customer service, order entry into Arcline Dispatch software
- After hours coverage for dispatch
Senior US Traffic Coordinator Dispatch
FGM Truck Lines
01.2004 - 05.2009
- In charge of building LTL and FTL Loads to various US and Canadian cities
- Customer Maintenance
- Rate Negotiations
- Coordinate all outbound shipments to the US from Canada
- Dispatch Supervisor of drivers on loads to the US and Canada
- Ensure all Outbound Shipments are cleared through US Customs via ACE into USA
- Assist in all aspect of dispatch, Inbound, Outbound and city dispatch
- Manage TCH Fuel cards to drivers and Comcheck authorizations, initial intake for claims
- After hours contact in a 24/7 operation
- Manage a fleet of 24 US Highway units and 5 City Units
Education
Diploma - Court & Tribunal
Seneca College
North York, Ontario01.1999
Skills
- System Administration
- Microsoft Windows Server
- Computer Networking
- Microsoft Office
- Microsoft Operating Systems
- Management
- Operations
- Training
Certification
CCLP (CITT CERTIFIED LOGISTICS PROFESSIONAL), Present
Languages
English
French
Additional Information - Summary
Extensive management experience, business operations, computer administration, working with many operation systems and business software programs.
Timeline
Operations Supervisor
Canpar Transport
07.2022 - 06.2023
Flight Follower/Dispatch Manager
Air Bravo Corporation
03.2019 - 02.2025
Operations Manager
Flagship Cargo / TL EXPRESS LTD
05.2016 - 01.2019
Dispatch/Operations Manager
Nexzen Transport Inc
05.2014 - 06.2015
Freight Dispatcher/Brokerage Manager
Craler International
04.2012 - 09.2013
Senior US Traffic Coordinator Dispatch
FGM Truck Lines
01.2004 - 05.2009
Diploma - Court & Tribunal
Seneca College
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