Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alain Poirier

Gravenhurst,Ontario

Summary

Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Napa Scarborough North, Napa Stouffville
08.2022 - Current
  • Ensure store compliance with the operational processes and standards
  • Provide excellent customer service and support sales growth by working with the store’s sales team
  • Help manage the store budget and take necessary steps to continuously improve financial results
  • Address and resolve health and safety issues in a timely and efficient manner
  • Promote a culture of respect, accountability, collaboration, and teamwork
  • Work with ADS to develop sales development plans for new and existing customers.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Warehouse Supervisor

Napa Newmarket - formerly Avenue Motor Works
01.2018 - 08.2022
  • Lead and train drivers and dispatchers
  • Supervise the warehouse staff and monitor the proper storage of goods in the prescribed manner to prevent any damage or loss
  • Enforce optimal operational policies and procedures
  • Maintain inventory by conducting physical counts and reconciling variances
  • Process parts requisitions, core returns and warranty parts in a timely matter as per Napa Policy
  • Assist and help manage physical inventory at various stores
  • Led and developed full scale project plans and executions
  • Developed and maintained customer relations
  • Developed and enhanced knowledge and skills through Napa’s various training platforms.

Shipping Group Leader

Richards-Wilcox Canada
01.2013 - 01.2018
  • Night shift shipping supervisor
  • Supervise and lead a team of workers and assign duties on a nightly basis
  • Follow shipping manifest and assure material is counted for and loaded on the proper truck
  • Conducted routine checks on arriving shipments against their bills of lading and invoices
  • Write up bill of ladings nightly.
  • Maintained a safe working environment by enforcing compliance with safety regulations and conducting routine inspections.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.

Panel Picking Group Leader

Richards-Wilcox Canada
10.2006 - 01.2013
  • Supervised and led the panel picking department
  • Work closely with the production scheduler to make sure all doors are scheduled for production and completed on time to meet strict shipping schedule
  • Report completed schedule and make sure inventory is adequate and accurate
  • Report and record the variances with the scheduler.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.

Education

Electrical Techniques -

Cambrian College
Sudbury, ON

Correctional Services Worker -

College Boreal
Sudbury, ON

Skills

  • Highly organized and systematic warehouse manager, having considerable experience and expertise in all sorts of stock management including Inventory Control System, Warehouse Database, Logistic Analyzing and managing warehouse workers
  • Experienced computer skills with an aptitude for electronic systems and devices
  • Competent to work independently but strives in team building and motivating
  • Excellent organizational skills with an eye for detail
  • Skilled to prioritize effectively in a fast-paced environment
  • Capable to learn quickly and offer input when required and share knowledge
  • Interaction communication skills to support internal and external personnel
  • Strong written and verbal skills in English and fluent in French
  • Able to lead, motivate and empower staff at their daily tasks to improve their performance
  • Critical thinking Decision making Problem solving Planning Organizing Executing

Timeline

Assistant Store Manager

Napa Scarborough North, Napa Stouffville
08.2022 - Current

Warehouse Supervisor

Napa Newmarket - formerly Avenue Motor Works
01.2018 - 08.2022

Shipping Group Leader

Richards-Wilcox Canada
01.2013 - 01.2018

Panel Picking Group Leader

Richards-Wilcox Canada
10.2006 - 01.2013

Electrical Techniques -

Cambrian College

Correctional Services Worker -

College Boreal
Alain Poirier