Alain Kambaja

• Leading a significant portion of a department’s operation or portfolio as well as oversight of considerable fiscal and human resources.
• Established strong relationships with key business and technology (Product, Support success , Engineering, and Information Security and Risk Management) partners to align priorities, reduced re-work, overlapping, and duplicative investments, and accelerate and increase value creation and return on investment
• Created and maintained effective working relationships with partners from government, community, other government jurisdictions, and private sector.

Managing Director, Emerging Technologies, provided senior strategic leadership and accountability for the end to end development, management, delivery, quality and deployment of all strategic programs and technology solutions for the Payments and enterprise eco-system.

• Led the digital transformation of a USD$ 50 Millions +business unit from traditional software licensing to subscription-based SaaS, resulting in an annualized revenue increase of over $150M and reducing customer acquisition costs by 50%.
• Built and run a best-in-class automated infrastructure platform that supports the development, running and continuity of gloers technology infrastructure, using Infrastructure as Code, automation(RPA), hybrid cloud, and DevOps principles
• Ensured the technology roadmap, infrastructure has been properly designed to meet the functional and non-functional requirements with a focus on maximizing agility, quality, resiliency and security given the nature of the 24x7 operating environment
• Promoted transformation via a growth mindset and organizational change management to mature an organization that is customer-oriented, cost-conscious, and can accelerate the adoption of new technologies and new ways of working.

Recruited to revitalize cluster operations and reposition for long-term growth and profitability. Full operating, engineering, Field services, TowerCo, sales, marketing, Human Resource and P&L responsibility for Managed operations supplying customers throughout West Africa.

• Revenue and Profit Growth. Delivered first-year revenue growth of 30.3% and profit growth of 45.6%, achieving 7 % EBITDA in a traditionally low-margin market. Sustained performance results through year two and positioned for continued accelerated growth
• Mergers and Acquisitions . Led the identification, IT sourcing,Acquisition& vetting of Venture Capital deal focused on: The Internet of Things, Digitization & Data Analytics, cloud computing, Enterprise Software,Cyber security,Biometrics, SaaS wearable Technology.It generated USD $ 402 Millions.
• Ensured the adoption of the regional technology strategy across the regional Countries Operations by providing guidance, structure, frameworks, models, plans and roadmaps and oversee the complete regional operation in accordance with the direction established in the strategic plans.

Recruited to oversee delivery of numerous services (IT and OT, operation, and new digital product development), as well as supported procurement, logistics, customer quality, and billing activities for mobile (3G, LTE,5G), fixed (FTTX), and mobile financial services. Held full planning, operating, Human Resources, technology strategy,Customer experience and P&L responsibility for the entire Network and IT divisions, including 14 outsourced warehouses, lawful interception and a 480-person staff. Challenged to drive up earnings,Business Value and ROA while repositioning and stabilizing the organization.

• Revenue & Profit Growth. Increased revenues from $73 million to $305 million over seven years with a better than 29% increase in profitability
• Cloud Engineering & Factory of Excellence. Managed technology and application road maps and prioritize backlogs platforms(e.g. Sharepoint, Batch Scheduler, FTP, Integration Middleware) to support focus on reliability and digital strategy. Provided vision, strategy and leadership to a highly engaged, high performing team in private and public cloud architectures areas.
• Projected the evolution of Cloud Migrations and requirements that customers may have as they are on this journey including Customer Support Services (CSS)

Drove manage network-planning inputs to stabilize business growth and establish a new revenue streams (especially non-voice); identified and met business budget requirements.

• Integrated IT Service Management (ITSM) landscape and supported periodic reviews by audit teams, compliance teams and other risk-related functions as required.
• Cloud Centre of Excellence . Innovated with emerging technologies and cognitive analytics on AWS,Azure to progress network and security capabilities with advancing tooling.
• Defined, socialized and executed a multi-year technology plan and operating model that anticipates and enables seamless user experiences, addresses future end-user needs, incorporates industry trends, balances risk and security, and aligns with the overall Ericsson - Bwired business strategy and operational goals.

Promoted from Circuit switch Engineer to Project Manager for Brazil Telecom. Subsequently, Managed Services consultant at Ericsson Brazil and Head of Operations Assurance in Burkina Faso for Ericsson South Africa.

• Managed execution of projects in Brazil, South Africa,UK accordance with the organization's project management methodology.
• Developed behavioral assessment, and mentor subordinates to achieve quality performance linked to individual contributors professional development programs for management challenges