ALAIN CESAR
Saint-Jean-sur-Richelieu,QC
Summary
Results-focused professional with expertise in sales, project management, networking, and client management. Skilled project manager with a reputation for efficient communication and collaboration. Demonstrated ability to leverage networks to achieve desired outcomes. Adept at managing objectives to drive efficiency and influence positive results.
Overview
11
11
years of professional experience
Work History
Project Manager/User Support Consultant
Crown Lift Trucks
08.2022 - Current
- Responsible for driving end-user adoption of Crown InfoLink products.
- Develop and Communicate Implementation Estimates - Work with the Crown sales network to develop implementation estimates that will be used in the quoting process. Information about the size and scope of the sales opportunity, capabilities of the local Crown dealer and specific truck data will be gathered and recorded to determine the time, materials and personnel requirements to complete the installation. Manage Installation Team
- Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processess - Analyze Crown InfoLink data and make recommendations on action steps.
- Quote, sell, and provide Crown InfoLink support
- Conduct Site Visits - Visit customer sites, as necessary, to understand the scope of the installation, communicate issues and opportunities with the dealer or customer, and perform quality assurance reviews
- Develop and Maintain Management Reports to communicate ongoing project status.
Broker Distribution Network Manager
Nexim CANADA
09.2019 - 08.2022
- Establish and maintain strategic partnership with Brokers to ensure business growth and satisfaction
- Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
- Achieve the established revenue objectives, including business development growth targets (organic, net new, cross-sell)
- Negotiated favorable terms for clients during transactions, Implementations and/or renewals
- Develop and execute strategic growth plans with new products / services in Group Insurance
- Establish business with new customers and account management of existing account
Group Plan Administrator
AGA BENEFITS SOLUTIONS
03.2017 - 08.2019
- Resolve client / advisors inquiries by determining appropriate action for complex issues, with minimal management involvement, in addition to proactively recommends solutions and ideas when resolving problems
- Provide education and training on administrative systems
- Assist Sales Consultant with identifying opportunities for additional premium, participating in advisor meetings, preparing documents, ordering reports etc.
- Conduct client installation meetings either face-to-face or webinar depending on location to review product suite and processes
- Initiate and respond to calls from producers and/or group plan administrators and provide product and post-sale administration support with strong relationship management
Insurance Broker
Self-Employed
01.2016 - 02.2017
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Promoted client retention through high-quality service and follow through.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Made appointments with potential clients to discuss products.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
Sales Manager
Industrial Alliance
09.2013 - 12.2015
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans
- Maintained professional network of potential clients and business opportunities.
- Lead, mentor and motivate a team of sales professionals
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Hired and motivated high-performing sales team
Education
Bachelor of Science - Mining Engineering
Ecole Polytechnique De Montreal
Montreal, QC04-2013
Workplace Health And Safety Diploma
University of Montreal
2018
Skills
- Project management
- Decision-making
- Relationship building
- People skills
- Working collaboratively
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Project Manager/User Support Consultant
Crown Lift Trucks
08.2022 - Current
Broker Distribution Network Manager
Nexim CANADA
09.2019 - 08.2022
Group Plan Administrator
AGA BENEFITS SOLUTIONS
03.2017 - 08.2019
Insurance Broker
Self-Employed
01.2016 - 02.2017
Sales Manager
Industrial Alliance
09.2013 - 12.2015
Workplace Health And Safety Diploma
University of Montreal
Bachelor of Science - Mining Engineering
Ecole Polytechnique De Montreal
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