Summary
Overview
Work History
Education
Skills
Accomplishments
BIO - DATA
Affiliations
Languages
References
Timeline

ALABI Olumide Adedipupo

Crowsnest Pass,Alberta

Summary

Detail-oriented systems administrator with extensive experience in aligning business operations with corporate policies. Recognized for a strong track record in process management and procedural compliance, contributing to enhanced operational efficiency. Proven ability to foster customer relationships and ensure satisfaction, combined with a positive team-oriented approach. Committed to leveraging expertise for driving success in a dynamic organization.

Overview

12
12
years of professional experience

Work History

Manager Director

PHARAH'S APPLE HUB
IBADAN, NIGERIA
03.2013 - Current
  • Developed and implemented strategies to increase sales revenue.
  • Managed day-to-day operations of the department, including budgeting, scheduling, and staffing.
  • Ensured compliance with all applicable regulations and laws.
  • Implemented quality control measures to uphold company standards.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

IT Consultant and Support

Startimes Nigeria
Osogbo, Osun State, Nigeria
02.2015 - 07.2023
  • Configured and maintained enterprise storage systems.
  • Researched new trends and technologies leading to testing and justification for deployment.
  • Installed and maintained systems and equipment for employee use.
  • Carried out scheduled maintenance operations on server infrastructure, network components, and storage solutions.

IT Manager

iMyth Solutions
Ibadan, Oyo State, Nigeria
04.2014 - 12.2016
  • Developed accurate development estimates and drafted project resource plans.
  • Oversaw installation and maintenance of local IT infrastructure including servers, security, networking, storage systems and desktops.
  • Worked with product designers and product managers to design user interactions in applications.
  • Answered user inquiries regarding computer software and hardware operation.
  • Established requirements for new systems and modifications.
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.

Administrative Support Staff/ IT Manager

Sterling Media Ltd.
Ikeja, Lagos, Nigeria.
10.2012 - 02.2015
  • Set up equipment for employee use.
  • Managed setup and upkeep of IT infrastructure
  • Provided recommendations for resolving defects.
  • Managed the 12-person local IT team, allocating resources to ongoing projects, and enforcing deadlines.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.
  • Provided technical support to end users on a variety of issues.
  • Trained staff members on various aspects of computer usage and software applications.

Education

Project Planning And Management Professional

PMP CERTIFICATION
2015

Exemption Certificate

National Youth Service Corps (NYSC)
2013

Computer Science (Second-Class Upper Division)

Olabisi Onabanjo University
2012

Graduate Diploma - Computer Science

Federal University of Agriculture
2005

Skills

  • Strong communication skills
  • Working with large data sets
  • Windows and Mac OS
  • Strong work ethic
  • Business development
  • System administration
  • Layout and design
  • Leadership
  • Operations management
  • Staff training and development
  • Customer service
  • Data analysis
  • Clear communication
  • Technical repairs

Accomplishments

  • Consistently received a 94% rate of customer satisfaction.
  • Improved IT department effectiveness by 48%

BIO - DATA

Date of Birth 14 October 1988

Sex Male

Marital status Single

State of Origin Oyo

Local Government Area Ibadan North-East

Nationality Nigerian

Affiliations

  • Jephtech Computers - Ibadan, Nigeria

Apple computers consultant (April 2013 till date)

  • Sleek Media Ltd. - Lagos, Nigeria

System consultant ( December 2012 - February 2013)

  • Startimes Nigeria Ltd. - Osogbo, Nigeria

Associate System consultant ( January 2013 - till date)

Languages

English
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

IT Consultant and Support - Startimes Nigeria
02.2015 - 07.2023
IT Manager - iMyth Solutions
04.2014 - 12.2016
Manager Director - PHARAH'S APPLE HUB
03.2013 - Current
Administrative Support Staff/ IT Manager - Sterling Media Ltd.
10.2012 - 02.2015
National Youth Service Corps (NYSC) - , Exemption Certificate
Olabisi Onabanjo University - , Computer Science (Second-Class Upper Division)
Federal University of Agriculture - Graduate Diploma, Computer Science
PMP CERTIFICATION - , Project Planning And Management Professional

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ALABI Olumide Adedipupo