Alaa Moussa
Calgary,AB
Summary
Dedicated crew member with strong customer service skills and a commitment to food safety. Proven ability to multitask and maintain high cleanliness standards, ensuring a positive dining experience.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
10.2023 - 06.2024
- Operated kitchen equipment to prepare food in accordance with safety and quality standards.
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming environment for guests.
- Collaborated with team members to meet peak service demands during busy hours.
- Adapted quickly to changing menu items and promotions, maintaining knowledge of product offerings.
- Assisted in food preparation and assembly, adhering to safety and hygiene standards consistently.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Followed food safety procedures to minimize risks and ensure compliance with health regulations.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Volunteer
Jalna Library and Community Center
03.2022 - 04.2024
- Organized community events to promote library resources and services.
- Assisted patrons with catalog searches and resource access.
- Developed educational programs for youth engagement in literacy activities.
- Collaborated with staff to enhance program offerings based on community feedback.
- Trained new volunteers on library systems and operational procedures.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
No Degree -
Forest Lawn High School
Calgary, AB06-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Taking orders
- Cleaning
- Cleaning and sanitizing
- Safe food handling
- Self-discipline
Languages
English
Full Professional
Timeline
Crew Member
McDonald's
10.2023 - 06.2024
Volunteer
Jalna Library and Community Center
03.2022 - 04.2024
No Degree -
Forest Lawn High School