Alaa Matar
Windsor,ON
Summary
Skilled team player with 6 years of experience and background in customer Service seeking a role in the banking industry where I can further progress my personal and professional growth.
Overview
5
5
years of professional experience
Work History
Server
East Tea Can
08.2020 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Line Cook
Monasaba
12.2016 - 11.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Oversaw inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained smooth and timely operations in preparation and delivery of meals.
Education
Diploma - Business Administration - Accounting
Sheridan College
Mississauga, ON09.2021
High School Diploma -
Erindale Secondary School
Mississauga, ON05.2019
Skills
- Annuities
- Microsoft Office
- Sage 50 Application
- Bookkeeping
- Financial Statements
- Point of sale systems
- Team collaboration
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Server
East Tea Can
08.2020 - 02.2022
Line Cook
Monasaba
12.2016 - 11.2019
Diploma - Business Administration - Accounting
Sheridan College
High School Diploma -
Erindale Secondary School
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