ALAA AL FANDI
Stouffville,ON
Summary
Recent college graduate with internship experience. I seek to leverage exceptional accounting skills and academic knowledge to gain an entry-level accounting position at my firm. Dedicated, competent, and detail-oriented individual who can go beyond what is expected and achieve company goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
BMO Bank Of Montreal
09.2023 - 01.2024
- Educated customers about available services, promotions, or discounts; up-selling products when appropriate.
- Built rapport with clients through active listening, empathy, and understanding of their individual needs.
Customer Service Assistant
Longos
08.2022 - 08.2023
- Collected information from customers to update records and accounts
- Built and maintained strong working relationships with team members.
Accounting Assistant
H&R Blook
01.2022 - 04.2023
- Prepared daily sales summaries and accounting reports
- Entered financial data into company systems and databases
- Supported individual and business tax clients and prepared simple to complex tax returns.
- Used accounting software to prepare weekly and monthly financial reports.
Crew Trainer
Mcdonald's
07.2019 - 08.2021
- Trained crew members on specific customer deliverables, company standards and documentation
- Recommended training needs to restaurant training manager.
Teacher Assistant
Stouffville District Secondary School
02.2020 - 06.2020
- Helped struggling students with individualized support and tutoring
- Help with marking assignments and tests.
Education
Diploma - Accounting and Financial -
Seneca College
Markham, Ontario04.2024
Skills
- Data Entry
- Research and Analysis
- Job Shadowing
- Microsoft Office Suite
- Bookkeeping
- Corporate Tax Preparation
- Relationship Building
- Excel
Languages
English
Full Professional
Arabic
Native or Bilingual
Certification
- CBA - Certified Bank Auditor
Timeline
Customer Service Representative
BMO Bank Of Montreal
09.2023 - 01.2024
Customer Service Assistant
Longos
08.2022 - 08.2023
Accounting Assistant
H&R Blook
01.2022 - 04.2023
Teacher Assistant
Stouffville District Secondary School
02.2020 - 06.2020
Crew Trainer
Mcdonald's
07.2019 - 08.2021
Diploma - Accounting and Financial -
Seneca College
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