RUTH AKWESI
Montreal,QC
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Dishwasher
Gastronomia Roberto
Montreal, Quebec
05.2023 - 10.2023
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Followed supervisor instructions to complete tasks on time.
- Stepped into additional roles during busy times to boost coverage of important stations
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized
Computer Science Teacher
AMIKING Evening School
Yaounde, Cameroon
09.2019 - 03.2023
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Planned and implemented curriculum to teach up-to-date technology to 50 students
Customer Service Sales Representative
Jerry's Shop
Yaounde, Cameroon
12.2021 - 03.2022
- Handled customer inquiries to solve problems, independently resolving 98% of issues
- Described product highlights and benefits to help guide purchasing decisions.
- Responded to customer calls and emails to answer questions about products and services.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Networking Engineer Internship
MINPOSTEL
Yaounde, Cameroon
04.2021 - 08.2021
- Installed and configured network printers and other peripheral devices.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Assisted with implementation and support of network monitoring tools.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware
Education
Diploma -
Montreal College of Information Technology
Montreal, QC 06.2023 - Current
Bachelor of Science - Information Communication And Technology
ICT University
Cameroon 10.2018 - 05.2022
Skills
Technical Support
Microsoft Office proficiency
Network Troubleshooting
Python programming proficiency
Network performance monitoring
Verbal and written communication
Peripheral Repair
Help Desk Operations
Helpdesk services
Customer service
Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Diploma -
Montreal College of Information Technology
06.2023 - Current
Dishwasher
Gastronomia Roberto
05.2023 - 10.2023
Customer Service Sales Representative
Jerry's Shop
12.2021 - 03.2022
Networking Engineer Internship
MINPOSTEL
04.2021 - 08.2021
Computer Science Teacher
AMIKING Evening School
09.2019 - 03.2023
Bachelor of Science - Information Communication And Technology
ICT University
10.2018 - 05.2022