Akul Sharma
Toronto,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Field Technician
Bell Canada
04.2023 - Current
- Communicated with customers to provide updates, gather information, and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Collaborated with other field technicians to resolve complex technical issues.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Post Graduation Diploma (AEC) - Computer Science and Software Testing
CEGEP
Montreal, QC09.2021
Bachelor of Science - Information Technology (IT
DAV Institute of Engineering And Technology
Jalandhar, India04.2019
Skills
- Internet Technologies: HTML, CSS
- Programming Language: Python, JAVA, C
- Methodologies: Agile (Scrum) and Waterfall
- Testing tools: Selenium Web Driver
- Databases: MySQL, DBMS
- Technical Analysis
- Technical Support
Timeline
Field Technician
Bell Canada
04.2023 - Current
Post Graduation Diploma (AEC) - Computer Science and Software Testing
CEGEP
Bachelor of Science - Information Technology (IT
DAV Institute of Engineering And Technology
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