AKSHPREET SINGH
Calgary,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Honda Automobile Industry
01.2023 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
Amazon
11.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
Education
Diploma - Hospitality And Tourism Management
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
CALGARYSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Customer and client relations
- Strong Problem Solver
- Data Management
- Records Management Systems
Languages
English
Certification
- WHMIS
- PRO-SERVE
- WHITE HAT ACADEMY
Timeline
Administrative Assistant
Honda Automobile Industry
01.2023 - 02.2024
Customer Service Representative
Amazon
11.2021 - 12.2022
Diploma - Hospitality And Tourism Management
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
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