Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shamsher Sodhi

Calgary,Canada

Summary

Accomplished leader and skilled plumber with a proven track record in team supervision, operational excellence, and delivering high-quality workmanship, dedicated to fostering collaboration and driving success in dynamic environments

Overview

7
7
years of professional experience
1
1
Certification

Work History

Plumber

SSP Plumbing
06.2025 - Current

• Performed finishing plumbing work for new residential constructions and renovations

• Installed water heaters (both gas and electric), RO systems, and water softeners.

• Completed toilet, faucet, and shower installations with precise fixture alignment and sealing.

• Handled various service calls including leak repairs, pressure issues, and system inspections, and multiple other things.

• Cleared blockages and maintained drainage systems using hand snake as well as 75 ft snake equipment.

• Installed water heaters and performed venting for heaters and exterior exhaust systems.

• Assisted in bathroom and kitchen remodels, ensuring compliance with building codes.

• Conducted quality checks to ensure system reliability and prevent future plumbing failures

• Maintained a clean and safe work environment while meeting project deadlines.

• Completed multiple other jobs as a helper where I learned more things related to plumbing.

Supervisor

The Kettle Black
10.2020 - 10.2024
  • Led a team in a fast-paced café environment, ensuring excellent customer service.
  • Trained and mentored staff to improve performance and efficiency.
  • Managed daily operations, including inventory control and supply chain processes.
  • Implemented new procedures that enhanced service speed and customer satisfaction.
  • Handled customer inquiries and resolved issues to foster a positive dining experience.

Dispatcher

PEI Taxi
01.2021 - 05.2023
  • Coordinated and optimized taxi services for timely and efficient transportation.
  • Utilized dispatching software to manage bookings and monitor driver locations.
  • Responded to customer needs in real-time during high-volume call periods.
  • Contributed to improving driver routes and schedules for enhanced service reliability.

Delivery Driver

Amazon
12.2019 - 03.2020
  • Delivered packages to customers while providing exceptional service.
  • Navigated efficient routes to ensure timely deliveries and accurate record-keeping.
  • Adapted to changing schedules and maintained strong organizational skills.
  • Prioritized customer satisfaction by professionally handling inquiries and resolving delivery issues.

Warehouse Associate

Amazon
11.2018 - 12.2019
  • Handled inventory processing, including picking, packing, and sorting products.
  • Ensured compliance with safety and quality standards in warehouse operations.
  • Worked efficiently to meet productivity targets in a fast-paced environment.
  • Maintained attention to detail, reducing errors and improving operational efficiency.

Education

Business - Human Resources

Sheridan College
Brampton, Ontario
05.2019

Skills

  • Plumbing & Technical: Plumbing tools and equipment, pipe fitting, leak detection and repair, blueprint reading, plumbing codes and safety compliance
  • Operational: Problem-solving and troubleshooting, attention to detail, strategic thinking and planning, time management
  • Leadership & Interpersonal: Team supervision and mentoring, effective communication, interpersonal collaboration, adaptability and flexibility, customer service orientation

Certification

  • Project Management Foundations
  • Provides foundational knowledge of project management principles and practices.
  • Excel for Business
  • Focuses on using Excel for business applications, including data analysis and reporting.
  • Effective Business Communication
  • Covers essential skills for communicating effectively in a professional environment.

Timeline

Plumber

SSP Plumbing
06.2025 - Current

Dispatcher

PEI Taxi
01.2021 - 05.2023

Supervisor

The Kettle Black
10.2020 - 10.2024

Delivery Driver

Amazon
12.2019 - 03.2020

Warehouse Associate

Amazon
11.2018 - 12.2019

Business - Human Resources

Sheridan College
Shamsher Sodhi