Akshita Sherawat
Mississauga
Summary
Radiating compassion and empathy, combined with exceptional interpersonal skills. Deep understanding of patient care protocols and adept at managing administrative tasks. Committed to enhancing patient experiences and ensuring efficient healthcare service delivery.
Overview
2
2
years of professional experience
Work History
Patient Services Assistant
VG Hospital
03.2023 - 04.2024
- Facilitated prompt referral processing by establishing strong relationships with local specialists'' offices for streamlined coordination of care.
- Ensured compliance with HIPAA regulations through diligent protection of sensitive patient information while handling paperwork and digital records.
- Maintained accurate patient records by diligently updating medical histories, insurance information, and demographic data.
- Delivered exceptional customer service by addressing patient inquiries and concerns promptly, ensuring a high level of satisfaction with their care experience.
- Developed and maintained strong relationships with patients, improving patient retention rates by providing excellent customer service.
- Provided critical support during patient emergencies by swiftly responding to urgent situations and assisting medical staff as needed.
Healthcare Operations Assisstant
PSRI HOSPITAL- Multi Specialty Hospital
05.2022 - 09.2022
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Collaborated with clinical staff to ensure proper resource allocation, reducing operational bottlenecks and improving patient throughput.
- Played a role in improving electronic medical records (EMR) system functionality and staff training, enhancing data accuracy and efficiency.
Education
Post-Baccalaureate Diploma - Health Administration
Cape Breton University
Sydney, NS12-2024
Bachelor of Science -
Delhi University
New Delhi, India02-2022
Skills
- Customer service and assistance
- Patient confidentiality and Advocacy
- Accounts receivable
- Appointment scheduling
- Electronic health records
- Healthcare Information Systems
- Data Analysis and Reporting
- Financial Management
Timeline
Patient Services Assistant
VG Hospital
03.2023 - 04.2024
Healthcare Operations Assisstant
PSRI HOSPITAL- Multi Specialty Hospital
05.2022 - 09.2022
Post-Baccalaureate Diploma - Health Administration
Cape Breton University
Bachelor of Science -
Delhi University
Similar Profiles
Bismy BennyBismy Benny
Staff nurse at VG Saraf Memorial HospitalStaff nurse at VG Saraf Memorial Hospital
Sophia LangeSophia Lange
Office Cleaning at VG+Office Cleaning at VG+
Khristelle Joy De SilvaKhristelle Joy De Silva
Business Development Executive at VG Supply Chain Inc.Business Development Executive at VG Supply Chain Inc.