Abhishek
Summary
Experienced with coordinating field activities and managing on-site teams to ensure project success. Utilizes strong leadership and communication skills to maintain efficiency and resolve issues promptly. Track record of fostering teamwork and adapting to changing project requirements in de-escalation, crisis management, and maintaining detailed incident reports. Committed to creating a secure, welcoming environment for students, staff, and visitors at the University of Victoria.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Supervisor
Blackbird Security
01.2025 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
Mobile Patrol Security Officer
Paladin
08.2024 - 01.2025
- Adhered to safety protocols when handling hazardous materials or equipment.
- Participated in training sessions related to security operations as requested by management.
- Utilized two-way radio communication systems to stay in contact with other officers during shifts.
- Conducted regular patrols of assigned areas to identify any suspicious activity or security breaches.
- Investigated incidents onsite, gathering evidence and making reports as required.
- Monitored the facility's CCTV system, logging activities and responding to alarms.
- Communicated effectively with colleagues, supervisors, and law enforcement personnel as needed.
- Maintained accurate records of daily shift activities such as incident reports, vehicle inspections.
SECURITY OFFICER
Guardteck
06.2023 - 09.2024
- Directed individuals through security processes, clearly explaining policies, and procedures
- Leveraged critical thinking to identify and address potential security threats
- Completed incident reports for management and law enforcement officials
- Monitored the security console and handled incoming telephone calls for security-related matters
- Examined doors, windows, and gates to verify security and proper functioning
- Completed regular safety inspections to determine hazards and identify suspicious individuals
- Collaborated with law enforcement personnel, emergency response management, and public safety teams to address incidents
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
- Prevented many suicide attempts from happening
- Provided First-aid to many patrons
- Trained new security team members on job-specific tasks and company policies
- Issued ban packages for violating site rules
- Performed arrests
- Performed first aid on injured persons until paramedics arrived at scene.
- Performed multiple arrest and escorts
TACTICAL SECURITY OFFICER
Blackbird
10.2023 - 05.2024
- Responded quickly to security alerts, alarms, or requests for investigation
- Collaborated with law enforcement personnel, emergency response management, and public safety teams to address incidents
- Completed incident reports for management and law enforcement officials
- Initiated formal evictions of disorderly persons when directed by a supervisor
- Issued warnings to visitors and personnel of rules infractions and violations
- Addressed intoxicated patrons or disruptive behavior to proactively deescalate potential issues
- Remained alert and vigilant for signs of potential risk, damage, or loss of property
- Had done many evictions without any use of force
STORE MANAGER
Subway
09.2022 - 06.2023
- Promoted team-oriented culture with common sales, service and productivity goals
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Directed and maintained store merchandising standards to present organized and engaging in-store experience
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
- Interacted with customers on sales floor to build rapport and offer product expertise
- Recruited, interviewed and hired new employees based on strengths, preparedness and work experience
- Monitored store inventory levels and ordered new equipment to prevent shortages.
Education
HIGH SCHOOL DIPLOMA - ARTS AND SCIENCE
Camosun
Victoria, BC06.2025
Skills
- Shopping malls
- Retail
- Conflict resolution
- Patrol operations
- BC Driver's License
- Occupational First Aid Certificate - Level II
- Access Control Management
- CCTV Surveillance
- Arrest procedures
- Investigation documentation
- Report Writing
- Field operations
- Schedule coordination
- Site management
- Work order review
Accomplishments
- Emergency Handling: Responded efficiently to medical emergencies and security incidents, coordinating with first responders to ensure safety.
- Praised and accomplished by the company for using effective de-escalation methods to quickly diffuse conflict situations.
- Loss Prevention: Assisted in reducing security risks and financial losses by identifying vulnerabilities and implementing preventive strategies.
Awards
Awarded by Guardteck for saving a suicide attempt by a minor girl.
Certification
- OFA Level 1&2 First Aid and CPR
- Security License ( AST and BST) - May 2025
- Class 5 driving license
- MOAB Certification
Timeline
Field Supervisor
Blackbird Security
01.2025 - Current
Mobile Patrol Security Officer
Paladin
08.2024 - 01.2025
TACTICAL SECURITY OFFICER
Blackbird
10.2023 - 05.2024
SECURITY OFFICER
Guardteck
06.2023 - 09.2024
STORE MANAGER
Subway
09.2022 - 06.2023
HIGH SCHOOL DIPLOMA - ARTS AND SCIENCE
Camosun
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