Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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Akshdeep Singh

Mississauga,ON

Summary

Proven leader at Domino's Pizza, adept in decision-making and customer service, enhanced team performance through effective training and mentoring. Excelled in maintaining optimal inventory, reducing waste, and handling customer complaints with a calm demeanor, demonstrating a commitment to excellence and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Dominos's Pizza
11.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Education

Office Administrative - Executive - Pilon School of Business

Sheridan College Institute of Technology And Advanced Learning
Mississauga
04.2024

Skills

  • Cash Handling

  • Decision-Making

  • Customer service focus

  • Employee Training

  • Punctual and Reliable

  • Handling Customer Complaints

  • Training and mentoring

  • Documentation And Reporting

  • Performance reviewing

  • Budgeting knowledge

Accomplishments

  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Completed payroll for staff (Internship).
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of daily tasks..
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.

Certification

• Cardio Pulmonary Resuscitation CPR “C”.

• Emergency First Aid with CPR “B”.

Additional Information

Administrative Simulation (Winter 2024):


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  • Managed office supplies inventory, ensuring timely reorders and cost-effectiveness.
  • Handled incoming and outgoing mail, ensuring proper distribution and delivery.
  • Drafted and distributed emails, memos, and reports with clear and concise communication.
  • Maintained contact lists and facilitated communication between staff members and external contacts
  • Conducted research and gathered data for various projects and reports.

Timeline

Shift Manager

Dominos's Pizza
11.2022 - Current

Office Administrative - Executive - Pilon School of Business

Sheridan College Institute of Technology And Advanced Learning

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