Committed professional with expertise in all aspects of customer service industry. Dedicated to team success through attention to detail and continuous personal growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Helper
Alberta Health Services
06.2024 - Current
Cleaned and organized kitchen stations to promote team efficiency.
Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Operated standard kitchen equipment with focus on safety and sanitation.
Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Managed time to juggle multiple tasks simultaneously with ease.
Supervisor
Gas Station
04.2024 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Retail Sales Associate
Liquor Store
12.2022 - 02.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Caregiver
Home Daycare
09.2019 - 11.2022
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted clients with activities of daily living, promoting independence and quality of life.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
Dilploma - Diploma in Caregiver
Dr Ambedkar IT
Jalandhar ,Punjab
04-2017
Skills
Ingredient management
Food safety practices
Team collaboration
Punctual and reliable
Hygiene standards
Workplace health and safety
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Certification
Completed Food Handling Certification in Alberta
• Preserve Liquor Staff Training and AGLC reels facts
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital