A dedicated and energetic individual that utilizes problem-solving techniques and envisions smart solutions while executing with urgency. Ability to adapt to challenges and responsibilities and work supportively with co-workers to achieve goals. Able to learn quickly and utilize new methods, systems, and procedures.
Hi, I’m
AKSHAY UMESHKUMAR PATADIA
WHITBY,ON
Summary
Overview
4
years of professional experience
1
Certification
Work History
Tim Hortons
Crew Member/Trainer
02.2022 - Current
Job overview
- To ensure best customer service by maintaining high standard of customer service along with taking orders, preparing meals and taking orders
- Guiding and training new employees and monitoring progress
- Ability to adapt and thrive under pressure
- Working effectively with team members
- Operating POS along with handling transactions.
cFirst
Client Executive
02.2021 - 11.2021
Job overview
- Coordinating with potential Candidates for Document Verification
- Liaising with clients regarding matters and updating them on the process
- Maintaining and updating database as required in Microsoft excel, word and power point
- Attending Meetings, Conferences and sharing solutions to provide for easier workflows and procedures.
Just Dial
Information Retrieval Officer
04.2019 - 12.2019
Job overview
- Worked on a user-Friendly software to cater to various user requirements and ensure necessary information is communicated to the client
- Actively worked on generating leads for business registration which would contribute to the top line of the company
- My Team won the Top Performer Team Award across departments based on various criteria of Lead generation and Customer Handling.
Education
Centennial College, Durham CollegeScarborough, ON
Insurance Management from International Business Management
04.2023
University Overview
Durham CollegeOshawa, ON
Post-Degree Certificate from International Business Management
08.2022
University Overview
- Member of [Honor's DURHAM COLLEGE]
Gujarat University, IndiaGujarat, IN
Bachelor in Commerce from Commerce
10.2020
University Overview
Skills
- Attention to Detail
- Teamwork
- Problem Solving
- Customer Service
- Crew Leadership
- Microsoft Office
- Professional Communication
- Health & Safety
- Time Management
- Team Management
- Setting and achieving goals
- Research Skills
Relevant Skills
Relevant Skills
- Greet customers and assess inquiry to determine their needs along with suggesting recommendations.
- Advise customers on use and care of merchandise and provide advice concerning specialized products or services.
- Prepare merchandise or product for purchase.
- Handling cash, cheque, credit card or automatic debit payment.
- Able to empathize yet maintain company policies.
- Good analytical and decision-making skills.
- Ability to build trust through interpersonal interactions.
- Operate computerized inventory record keeping, CRM and POS.
- Product Promotion
Accomplishments
Accomplishments
- Passed Principles and Practices CIP Course
- Certification in Personality Development in Statistical Club
- Actively involved in the planning, communication, and end to end logistics of annual campus event
- Worked on a business model by preparing the whole market plan of a beer company as well as sports equipment company with a group during my post graduation diploma.
Certification
CIP CREDITS:
- C11 (Principles and Practice of Insurance)
- C110 (Essential of Loss Adjusting)
- C120 (Underwriting Essentials)
- Registered Insurance Brokers of Ontario (RIBO) - Anticipating completion in April 2023
Timeline
Crew Member/Trainer
Tim Hortons
02.2022 - Current
Client Executive
cFirst
02.2021 - 11.2021
Information Retrieval Officer
Just Dial
04.2019 - 12.2019
Centennial College, Durham College
Insurance Management from International Business Management
Durham College
Post-Degree Certificate from International Business Management
Gujarat University, India
Bachelor in Commerce from Commerce
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