Akshayaa Parthipan

• Improved patient outcomes by conducting comprehensive audiological evaluations and recommending appropriate treatment plans.
• Enhanced patient satisfaction through the provision of high-quality hearing aid fittings and adjustments.
• Reduced patient wait times by streamlining appointment scheduling processes and implementing efficient work practices.
• Increased clinic revenue through the sale of assistive listening devices, custom ear protection, and other audiologic products.
• Collaborated with multidisciplinary teams to provide comprehensive care for patients with complex communication needs.
• Optimized clinic workflow by developing and implementing efficient record-keeping systems for patient data management.
• Maintained up-to-date knowledge on industry advancements by attending continuing education courses and regularly reviewing relevant research publications.
• Developed customized aural rehabilitation programs to support patients in achieving their communication goals post-hearing aid fitting.
• Promoted, sold and fit hearing aids and accessories, boosting overall sales .

• Enhanced customer satisfaction by providing prompt and courteous service during busy meal times.
• Maintained a clean and organized dining area for improved guest experience.
• Assisted in preparing food items for efficient serving and reduced wait times.
• Collaborated with kitchen staff to ensure timely delivery of meals, resulting in higher customer satisfaction ratings.
• Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
• Received positive feedback from customers for friendly demeanor and attentiveness to their needs.
• Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
• Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
• Greeted and seated guests to provide friendly and welcoming experience.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Offered product samples, answered questions and helped customers find items.
• Arranged tables and chairs for special occasions and events.
• Assisted customers with carry-out service.
• Processed payments for orders and provided customers with change.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.

• Improved patient outcomes by conducting comprehensive audiological evaluations and recommending appropriate treatment plans.
• Took ear impressions and molds, ordered instruments and

fitted devices, making adjustments for comfort and optimal functionality

• Enhanced patient satisfaction through the provision of high-quality hearing aid fittings and adjustments.
• Conducted newborn hearing screenings, contributing to early identification of hearing loss and timely intervention services.
• Collaborated with primary care physicians and otolaryngologists to initiate mutually beneficial referral programs.
• Administered and interpreted electrophysiological testing for infants and children to determine hearing levels.
• Provided follow-up care, programming and monitoring for patients with cochlear implants to guarantee proper functionality.
• Counseled patients to discuss hearing loss concerns and candidacy for personal amplification devices, hearing aids and amplifiers.
• Assessed integrity of auditory system by performing auditory brainstem response audiometry and electrocochleography.
• Used ENG and VNG tests to evaluate vestibular systems.
• Used medical computer-based patient record system to input daily statistics and place orders.

• August: Auditory Verbal Therapy postings • September: Speech postings

• October: Audio postings

• November: Wenlock government hospital postings • December: Paediatrics and ENT postings

January and February: National Institute Of Mental

•

Health And Neuro Sciences postings (Audio)

• March: Nayak speech and hearing clinic

• April: Siemens hearing aids centre postings

• May: University Medical Centre postings (Speech)