Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akshaya Duraimurugan

London,Canada

Summary

Skilled IT professional with 2 years of experience as Network Engineer. Seeking a challenging role and a position of responsibility that harnesses strong technical and interpersonal skills that enable working with a high performing team and enhance my working abilities amidst the changing business environment aiming at sustained growth.

Overview

5
5
years of professional experience

Work History

Supervisor

Petro-Canada
London, ON
01.2024 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Assisted in creating budgets for departmental expenses including personnel costs.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Network Engineer

Tata Communications and Transformation Service
India
11.2019 - 07.2022
  • Responsible for sourcing the report and analyzing the access Provisioning & Troubleshooting for new customer links within SLA
  • Worked with the development team to harden the business firewall
  • Worked with clients to find the best cost‑effective ways to minimize security risk
  • Knowledge in technologies like SDH, Ethernet Circuits and NMS (Network Management Systems) Circuit Provisioning on SDH & DWDM
  • Ensured Error‑free service Delivery & Received Periodic appreciation
  • Access maintenance on various applications level of business user profiles and other access levels across various platforms
  • Taking Pm reports, configuration reports, and backup through NMS server in all nodes
  • Rich knowledge in access maintenance on all the applications including creation, modification, and deletion of network access as per the Business requirement approved by the business owner
  • Monitoring and troubleshooting the transmission elements
  • Resolving the transmission media issue, circuit testing, and troubleshooting the alarm through NMS
  • Improvising Process matrix which reduces implementation time.

Education

Business Information and Information system architecture -

Fanshawe College
London, ON

Bachelor of Engineering -

RMK college of Engineering and Technology
Chennai, India

Skills

  • RUP
  • AGILE
  • Waterfall
  • MS-Access
  • SQL Server
  • Oracle
  • MS Visio
  • Rational Rose
  • Rational Clear Case
  • Rational Requisite Pro
  • SQL
  • Mercury Test Director
  • Rational Clear Quest
  • MS Office Suite
  • MS Project
  • Quick TestPro (QTP)
  • Test Director Win Runner
  • Load Runner

Timeline

Supervisor

Petro-Canada
01.2024 - Current

Network Engineer

Tata Communications and Transformation Service
11.2019 - 07.2022

Business Information and Information system architecture -

Fanshawe College

Bachelor of Engineering -

RMK college of Engineering and Technology

Similar Profiles

CREATE PROFILE
Akshaya Duraimurugan