Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Security Concierge
Paladin Security
Vancouver , BC
07.2019 - Current
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Associate
Winners
Burnaby, BC
06.2017 - 08.2017
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Observed packing operations to verify conformance to specifications.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.