Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akshay Verma

Surrey,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Security Concierge

Paladin Security
Vancouver , BC
07.2019 - Current
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.

Associate

Winners
Burnaby, BC
06.2017 - 08.2017
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Observed packing operations to verify conformance to specifications.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Education

Bachelor of Arts - Counselling Psychology

Kwantlen Polytechnic University
Surrey, BC

High School Diploma -

L.A. Matheson Secondary School
Surrey, BC
06.2017

Skills

  • Attentive and Observant
  • First Aid Training
  • Professional Demeanor
  • Customer Service
  • Team Player
  • Team Leadership
  • Microsoft Office

Timeline

Security Concierge

Paladin Security
07.2019 - Current

Associate

Winners
06.2017 - 08.2017

Bachelor of Arts - Counselling Psychology

Kwantlen Polytechnic University

High School Diploma -

L.A. Matheson Secondary School
Akshay Verma