Akshay Suresh
Scarborough,Canada
Summary
Results-driven Inside Sales Representative with extensive experience in the traction and transit sectors. Proven track record of managing high-value clients, driving revenue growth, and fostering long-term relationships. Adept at strategic planning, competitive analysis, and delivering tailored solutions to meet customer requirements. Skilled in bid preparation, market research, and cross-functional collaboration to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Mersen Dn Ltd
03.2022 - Current
- Built and maintained relationships with major clients, including TTC, CN Railways, NYCTC, Metro North Transit, and SEPTA
- Submitted timely and competitive bids that secured significant contracts, exceeding sales targets
- Delivered product and technical support, customizing solutions to align with client requirements
- Conducted in-depth market research to identify opportunities, resulting in a 15% increase in revenue
- Collaborated with internal teams to optimize processes, enhancing efficiency and client satisfaction
- Utilized CRM tools to track sales activities, forecast revenue, and improve customer engagement
Administrative Assistant
Cantech Services
02.2021 - 03.2022
- Streamlined office operations and ensured efficient supply chain management
- Supported the Finance team with QuickBooks entries, optimizing record accuracy
- Scheduled meetings, prepared agendas, and coordinated multi-departmental projects
- Maintained digital and physical records, adhering to company policy and regulatory requirements
Store Associate
Winners, TJX Companies Inc
05.2018 - 01.2021
- Increased sales through personalized customer engagement and effective upselling techniques
- Ensured compliance with merchandising standards, optimizing the store's visual appeal
- Trained new team members, enhancing overall productivity and customer service quality
Education
Post-Graduate Diploma - Business Management
Lambton College
Toronto, ON12.2020
Bachelor of Business Administration -
PSGCAS
Coimbatore, TN12.2017
Higher Secondary Education - Commerce with Computer Application
V.B.H.S.S
Thrissur, Kerala12.2014
Skills
- Microsoft Office Suite (Advanced)
- CRM Platforms: Salesforce
- CRM Platforms: HubSpot
- Adobe Tools: Photoshop
- Adobe Tools: Lightroom
- Adobe Tools: Premiere Pro
- QuickBooks and Financial Tools
Timeline
Inside Sales Representative
Mersen Dn Ltd
03.2022 - Current
Administrative Assistant
Cantech Services
02.2021 - 03.2022
Store Associate
Winners, TJX Companies Inc
05.2018 - 01.2021
Post-Graduate Diploma - Business Management
Lambton College
Bachelor of Business Administration -
PSGCAS
Higher Secondary Education - Commerce with Computer Application
V.B.H.S.S
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