Akshay Sehdev
Richmond,BC
Summary
Orderly and committed sales professional offering over five years of solid skills in customer relations and resilience to handle challenges of fast paced professional and customer focused environment. Bringing detailed oriented and decisive nature with sound judgement, good multitasking abilities and a self-motivated personality. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Marine Chrysler Dodge Jeep Ram
01.2023 - Current
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- created inviting environment for customers by maintaining store organization and cleanliness.
- Proficiently so.d a wide range of new and used vehicles. Selling 60-80 cars on average a year.
- Active social media presence to increase networking opportunities to create successful, ongoing customer relationship.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained repeat business rates from established customers.
Restaurant Superior
Pizza Pizza
08.2021 - 01.2023
- Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Set and oversaw weekly and special event menu plans.
- Supervised food presentation and plating to enhance visual appeal.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Evaluated vendor relationships periodically, seeking competitive pricing options while maintaining high-quality product standards.
- Maintained impressive Number% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Planned and executed promotions and special events in close collaboration with management.
Lott Associate
Brown Bros Ford Lincoln Sales & Service
10.2020 - 08.2021
- Ensured compliance with company policies and procedures while performing tasks efficiently.
- Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.
- Monitored lot activity to maintain vehicle and guest safety.
- Kept facilities well-lit and marked to improve safety and navigation.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Remained current on store promotions, events, and product offerings to provide accurate information to customers.
- Supported loss prevention efforts by monitoring suspicious activity and reporting incidents to management.
- Promoted a safe working environment by adhering to safety protocols and guidelines at all times.
- Getting cars ready for pre determined inspections and final delivery.
- Recording sale and purchase of every new and used car.
- Bank runs for all the cash important documents.
Security Officer
Genesis Security Services
01.2018 - 08.2020
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Issued access cards to authorized personnel to monitor access points.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Sales Associate
Hudson Dufry Co.
05.2019 - 07.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
Diploma - Business Administration
Langara College
Vancouver, BC01.2020
Computer Financial Accounting - Accounting
Softbrain
Chandigarh04.2017
Skills
- Product Knowledge
- Sales expertise
- Customer Service
- Cash Handling
- Goal-Driven
- Honest and Dependable
- Team Cooperation
- Sales Strategies
- Relationship selling
- CRM software proficiency
- POS Software
- Product Demonstrations
- Team Supervision
- Upselling
- Client Service
- Conflict Resolution
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
BST security license
VSA license
Food safe certified
Timeline
Sales Associate
Marine Chrysler Dodge Jeep Ram
01.2023 - Current
Restaurant Superior
Pizza Pizza
08.2021 - 01.2023
Lott Associate
Brown Bros Ford Lincoln Sales & Service
10.2020 - 08.2021
Sales Associate
Hudson Dufry Co.
05.2019 - 07.2020
Security Officer
Genesis Security Services
01.2018 - 08.2020
Diploma - Business Administration
Langara College
Computer Financial Accounting - Accounting
Softbrain
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