Akshay Prakash
London,ON
Summary
Proven Sales Associate at Lulu Mall, adept in customer service and POS system operation. Excelled in team collaboration and problem-solving, enhancing customer satisfaction and repeat business. Demonstrated reliability and multitasking, significantly contributing to store efficiency and inventory accuracy.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lulu Mall
10.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Stocker
Canaan Supermarket
11.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Education
Business Marketing
Fanshawe College of Applied Arts And Technology
London, ONSkills
- Customer Service
- Shelf Stocking
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Stocking and Receiving
- POS System Operation
- Written and oral communication skills
- Stock Rotation
- Loading and unloading
- Shelving of products
- Product Organization
Languages
English
Elementary
Timeline
Stocker
Canaan Supermarket
11.2022 - 03.2023
Sales Associate
Lulu Mall
10.2021 - 10.2021
Business Marketing
Fanshawe College of Applied Arts And Technology
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