Akshay Joshi

As a Senior Sales Associate at 7-11, I contributed to the development and execution of strategic marketing campaigns that increased customer acquisition and retention, leading to a 15% boost in repeat business. I enhanced operational procedures, which improved team productivity by 20% and reduced project delays. By collaborating with cross-functional teams, I helped optimize sales strategies, exceeding key performance indicators (KPIs) by 30%. I played a role in implementing innovative solutions to drive customer satisfaction, achieving a 96% satisfaction rate. Additionally, as part of the team, I supported improvements in store layout, merchandising strategies, and promotional activities, contributing to a 10% increase in foot traffic and a 7% boost in sales.

As Auxiliary Sales Associate at BC Liquor Distribution Branch, I utilized data analytics to drive sales growth and ensure compliance with industry regulations, contributing to a 10% increase in sales. As part of a team, I helped design and lead engaging in-store events, enhancing customer experiences and strengthening relationships. My role included accurate and efficient handling of customer transactions, reflecting high precision and adherence to compliance standards. I executed targeted marketing strategies that improved customer segmentation and personalized interactions, boosting sales by 10%. Additionally, consulted on optimizing product placement, merchandising, and inventory management, which resulted in a 12% increase in product availability and sales.

As a Business Relationship Manager, I spearheaded financial strategies that enhanced client retention by 20% and grew our client base by 15%. My role integrated consulting, leadership, and financial analysis, leveraging data insights and innovative marketing approaches to strengthen client relationships and boost satisfaction.

In the realm of contract management, I effectively negotiated and managed contracts, ensuring compliance and minimizing risks. I also excelled in vendor management, optimizing performance and cost-efficiency to align with strategic objectives. By managing a diverse portfolio, I adeptly balanced resources and priorities to maximize returns and provide substantial value to clients.

Collaboration across teams was crucial, and I worked closely with various departments to deliver tailored solutions. My strong communication skills enabled efficient project management, overseeing initiatives from inception to completion while upholding high service standards.

By combining soft skills such as problem-solving, strategic thinking, and relationship building with hard skills in data analysis, contract negotiation, and marketing strategy, I consistently achieved impactful results. My dedication to customer service and operational excellence ensured that every project aligned with business objectives and delivered measurable success.

As a Relation Officer at Axis Bank, I managed a diverse portfolio exceeding $2.5 million, employing strategic problem-solving and relationship-building skills to enhance client satisfaction and strengthen our market presence. My role encompassed contract management, where I negotiated terms and ensured compliance to effectively mitigate risks. I also focused on vendor management, optimizing vendor performance and cost-efficiency to align with our business objectives.

I led cross-functional teams to execute projects smoothly, integrating project management with customer service and consulting. I was responsible for crafting formal presentations and reports, maintaining a high level of accuracy and professionalism. Additionally, I spearheaded marketing initiatives to promote our services and enhance our market position.

By blending these elements, I ensured that every project delivered impactful results, aligned with strategic goals, and contributed to long-term success.

As a Project Coordinator, I was a key player in integrating contract management, vendor management, and project coordination with impactful marketing initiatives. My role involved crafting and executing strategic project plans that meticulously aligned with both contractual obligations and ambitious project objectives. I took charge of negotiating high-stakes contracts, ensuring compliance, and managing vendor relationships to guarantee timely delivery of essential materials and services. This precision not only mitigated risks but also enhanced operational efficiency.

I seamlessly blended my project coordination skills with marketing campaign management, orchestrating events, managing logistics, and integrating marketing materials and brand messaging across customer service channels. This synergy between marketing and project management was instrumental in creating a cohesive and compelling brand presence, significantly boosting AEPL’s market positioning in power and distribution transformers.

My role also involved facilitating cross-functional collaboration, improving communication between marketing and customer service teams. I leveraged customer feedback to refine strategies, ensuring a unified approach to achieving strategic goals and delivering exceptional results. This comprehensive approach underscored my commitment to driving efficiency, performance, and a superior customer experience.