Summary
Overview
Work History
Education
Skills
Software
Certification
Work Preference
Websites
References
OfficeManager
Akshay Jain

Akshay Jain

Vancouver,BC

Summary

Results-driven professional with a strong work ethic and exceptional interpersonal skills, adept at mastering new challenges independently. Demonstrates a high level of adaptability and consistently delivers quality work in diverse environments. Known for quickly integrating into teams and contributing to collaborative efforts.

Overview

2
2
years of professional experience
3
3
Certification
5
5
years of post-secondary education

Work History

CDC Ambassador

Value Village
Vancouver, BC
Apr.2023 - Current
  • Enhanced customer satisfaction scores by 8% through the implementation of effective customer service policies.
  • Implemented two promotional campaigns to increase customer engagement.
  • Managed incoming calls from potential donors, addressing their questions and concerns promptly.
  • Contributed to team effort by accomplishing related results as needed.
  • Provided donors with information about the organization's mission and services.

Accounts Assistant

Nakshatra Jewellers
Mysore, Karnataka
Aug.2021 - Dec.2022
  • Prepared and processed invoices, payments and bank deposits.
  • Assisted in accounts receivable, payable and general ledger activities.
  • Maintained accurate records of financial transactions.
  • Completed reconciliations of various accounts, including credit cards and bank accounts.
  • Compiled and prepared monthly financial reports for managerial review.
  • Maintained data integrity by verifying document accuracy before entering into accounting systems.

Customer Service Representative

Hinduja Global Services
Mysore, Karnataka
Sep.2019 - Oct.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
Apr.2023 - Jul.2024

BBA - Finance

University of Mysore
Mysore
Jun.2019 - Nov.2022

Skills

  • Collections and invoice processing
  • GL reconciliation
  • Financial Reporting
  • Proficient in Excel
  • Bank Reconciliation
  • Financial statement preparation

Software

MS Excel

MS Office

Quickbooks Online

Tally ERP

Google Spreadsheets

Certification

  • Mastering QuickBooks Online, Udemy - 2024
  • Green Fiscal Policy, United Nations Institute for Training and Research (UNITAR) - 2024
  • Financial Accounting, University Canada West - 2023

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits

Websites

References

References available upon request.

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Akshay Jain