Akshay Gooransing
Montreal,QC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
RECEPTIONIST/NIGHT AUDITOR
TAMARINA HOTEL BOUTIQUE
05.2016 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
NIGHT RECEPTIONIST
Heritage Awali, VLH Ltd, Golf Resort And Spa
12.2013 - 01.2015
- Enhanced guest experience by efficiently managing check-ins and check-outs during night shifts.
- Streamlined communication between departments for better service delivery during overnight hours.
- Addressed guest inquiries and resolved issues promptly, ensuring guest satisfaction.
- Maintained accurate records of room bookings, payments, and other relevant information for smooth operations.
Education
GED -
ELLITE BUSINESS SCHOOL
MAURITIUS02.2015
High School Diploma -
MOOTOOCOO,AREN SUNGLEE SSS
MAURITIUS11.2008
Skills
- Office Management
- Scheduling
- Bookkeeping
- Clerical Support
Languages
English
Full Professional
French
Native or Bilingual
Timeline
RECEPTIONIST/NIGHT AUDITOR
TAMARINA HOTEL BOUTIQUE
05.2016 - 01.2024
NIGHT RECEPTIONIST
Heritage Awali, VLH Ltd, Golf Resort And Spa
12.2013 - 01.2015
GED -
ELLITE BUSINESS SCHOOL
High School Diploma -
MOOTOOCOO,AREN SUNGLEE SSS
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