Summary
Overview
Work History
Education
Skills
References
Timeline
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Akshay Gajera

Toronto,ON

Summary

Results-driven Restaurant Shift Manager with a background in Information Technology and Business Management. Skilled in team leadership, operational efficiency, customer service, and financial oversight. Adept at managing staff, optimizing workflows, and ensuring compliance with health and safety regulations. Strong problem-solving abilities, with a passion for driving innovation and delivering exceptional results in fast-paced environments. A quick learner with a proven ability to adapt and excel in diverse roles

Overview

4
4
years of professional experience

Work History

Shift Manager

Burger King
Etobicoke, Canada
03.2022 - Current
  • Assist the manager in recruitment, staff training, discipline, performance evaluation and supervision of work teams
  • Ensure that staff follow rules and policies of the restaurant, Maintain and promote a good work environment by motivating employees
  • Make sure that company procedures for maintaining the freshness and food quality observed
  • Resolve all customer complaints with politeness, courtesy and efficiency
  • Tracked receipts, employee hours and inventory movements

Software Developer Intern

SSVL Technolgies
Surat, Gujarat,India
12.2020 - 05.2021
  • Assisted in game development projects, working on multiplayer games like Ludo and Chess.
  • Developed and optimized game features using Cocos2d-x game engine and NodeJS.
  • Collaborated with senior developers to troubleshoot and debug issues, improving game performance.
  • Gained hands-on experience in front-end and back-end development for gaming applications.
  • Worked in an agile development environment, learning software lifecycle processes.

Education

Humber College
Toronto, ON
04-2023

Bachelor - Computer Engineering

Dharmsinh Desai Uni
India
05-2021

Skills

  • Staff training and leadership
  • Customer service and conflict resolution
  • Inventory and cost control
  • Compliance with health and safety regulations
  • Financial reporting and budgeting
  • POS and restaurant management systems
  • Database management (MySQL, MongoDB)
  • Essential web development (HTML, JavaScript)

References

References available upon request.

Timeline

Shift Manager

Burger King
03.2022 - Current

Software Developer Intern

SSVL Technolgies
12.2020 - 05.2021

Humber College

Bachelor - Computer Engineering

Dharmsinh Desai Uni

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Akshay Gajera