Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akshay Chopra

Kamloops

Summary


Knowledgeable in supervising operations with proven track record in leading operational teams and optimizing workflow processes. Successfully managed cross-functional projects, resulting in improved efficiency and team performance. Demonstrated expertise in problem-solving and effective communication.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Skip the Dishes
01.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Supervisor of Operations

Carelance Janitorial LTD.
09.2022 - 01.2023
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.

Field Supervisor

Cargo Chain
04.2022 - 09.2022
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Planned and scheduled field activities according to set timelines and order of operations.

General Store Manager

7C2 Supermart
08.2016 - 03.2022
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.

Education

High School Diploma -

JLDAV Public School
New Delhi
05-2010

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management skills
  • Problem-solving

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Delivery Driver

Skip the Dishes
01.2023 - Current

Supervisor of Operations

Carelance Janitorial LTD.
09.2022 - 01.2023

Field Supervisor

Cargo Chain
04.2022 - 09.2022

General Store Manager

7C2 Supermart
08.2016 - 03.2022

High School Diploma -

JLDAV Public School
Akshay Chopra