Akshay Chopra
Kamloops
Summary
Knowledgeable in supervising operations with proven track record in leading operational teams and optimizing workflow processes. Successfully managed cross-functional projects, resulting in improved efficiency and team performance. Demonstrated expertise in problem-solving and effective communication.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Skip the Dishes
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Supervisor of Operations
Carelance Janitorial LTD.
09.2022 - 01.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Field Supervisor
Cargo Chain
04.2022 - 09.2022
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Planned and scheduled field activities according to set timelines and order of operations.
General Store Manager
7C2 Supermart
08.2016 - 03.2022
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Education
High School Diploma -
JLDAV Public School
New Delhi05-2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management skills
- Problem-solving
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Delivery Driver
Skip the Dishes
01.2023 - Current
Supervisor of Operations
Carelance Janitorial LTD.
09.2022 - 01.2023
Field Supervisor
Cargo Chain
04.2022 - 09.2022
General Store Manager
7C2 Supermart
08.2016 - 03.2022
High School Diploma -
JLDAV Public School
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