Summary
Overview
Work History
Education
Skills
Languages
Highlights of Qualifications
References
Timeline
Generic

Akshat Shah

Toronto,ON

Summary

Expert in coordinating multiple weekly procedures for a multi-surgeon practice. Proficient in verifying insurance coverage, obtaining pre-authorizations, and processing payments efficiently. Demonstrated ability to streamline scheduling processes and enhance operational workflow.

Overview

7
7
years of professional experience

Work History

Ophthalmology Surgical Coordinator

NYEYE
Toronto
07.2023 - 05.2025
  • Performed administrative tasks such as filing documents or maintaining patient databases.
  • Organized pre-operative testing for surgical patients including laboratory tests and imaging studies.
  • Responded promptly to inquiries from physicians, staff members and external organizations.
  • Provided education about eye conditions, treatments options, and available resources to patients.
  • Ensured that all medical records were accurately maintained and updated in accordance with HIPAA regulations.
  • Advised patients on post-operative care instructions such as medications, activity restrictions.
  • Coordinated and scheduled patient appointments, surgeries, and follow up visits with ophthalmologists.
  • Facilitated the transfer of information between hospital departments and external providers.
  • Scheduled follow-up appointments as designated by physician.

Medical Office Administrator

PhysioNow Clinic
Mississauga, Ontario
05.2021 - 07.2023
  • Conducted administrative duties such as typing correspondence and filing documents.
  • Assisted with billing inquiries, coding and collections activities.
  • Reviewed documentation for accuracy before submitting claims.
  • Registered new patients into the practice management system.
  • Processed payments for services rendered and collected co-payments.
  • Analyzed accounts receivable aging reports monthly.
  • Provided support to clinical staff when needed.
  • Updated patient demographics regularly in the electronic health record system.
  • Greeted patients, answered phones and scheduled appointments.
  • Verified patient insurance coverage, eligibility and benefits.
  • Scheduled follow up appointments for patients after their visit.
  • Maintained current knowledge of health records system and trained all new employees on correct usage.
  • Assisted with referrals and prepared medical records for patients.
  • Dealing with WSIB and MVA claims.

Medical Office Administrator

St. Michael's Hospital
Toronto, Ontario
01.2021 - 04.2021
  • Maintained confidentiality of patient information at all times.
  • Registering patient visits.
  • Answer and manage phone calls.
  • Working on Covaxon and Verto to schedule patients for vaccines.
  • Helped facilitate team communication by routing mail, packages and paperwork between personnel.

Team Manager

S & Y Sales
Toronto, Ontario
02.2020 - 04.2021
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Developed and implemented strategies to improve team performance.
  • Printing and shipping Amazon orders.
  • Track, analyze, and report seller escalation.
  • Manage account health and performance notifications.

Dental Intern

K.M Shah Dental Hospital
Vadodara, Gujarat
09.2018 - 09.2019
  • Assisted dentist during various dental procedures including fillings, extractions, and root canals.
  • Performed dental prophylaxis on patients with periodontal disease.
  • Communicated effectively with staff members regarding patient care needs.
  • Answered patient questions related to their treatment plans or general inquiries about the office.
  • Followed safety protocols when handling hazardous materials such as amalgam or X-ray chemicals.
  • Took impressions for study models and fabricated custom trays as needed.
  • Administered local anesthesia to patients prior to dental procedures.
  • Provided patient education regarding oral hygiene and preventive dentistry.

Education

Health Services Diploma - Office Administration

Centennial College
Scarborough
04-2021

Bachelor of Dental Surgery - Dentistry

Sumandeep Vidyapeeth University
India
08-2018

Skills

  • Patient scheduling
  • Medical record management
  • Pre-operative coordination
  • Post-operative education
  • Insurance verification
  • HIPAA compliance
  • Attention to detail
  • Team player
  • Microsoft word, powerpoint and excel certification

Languages

English
Full Professional
Gujarati
Professional
Hindi
Professional

Highlights of Qualifications

  • Knowledge of medical and dental terminology, and medical transcription.
  • Excellence in Windows based software, Accuro and Microsoft applications
  • Ability to accurately type 53 wpm with 98% accuracy.
  • Knowledge of extended health coverage.
  • Experience with OHIP and private insurance billing.

References

References available upon request.

Timeline

Ophthalmology Surgical Coordinator

NYEYE
07.2023 - 05.2025

Medical Office Administrator

PhysioNow Clinic
05.2021 - 07.2023

Medical Office Administrator

St. Michael's Hospital
01.2021 - 04.2021

Team Manager

S & Y Sales
02.2020 - 04.2021

Dental Intern

K.M Shah Dental Hospital
09.2018 - 09.2019

Health Services Diploma - Office Administration

Centennial College

Bachelor of Dental Surgery - Dentistry

Sumandeep Vidyapeeth University

Similar Profiles

CREATE PROFILE
Akshat Shah