Hi, I’m
Akshar Patel
Martensville,SK
Summary
- Dynamic operations manager with a proven track record at Subway, excelling in budget management and team supervision. Enhanced customer satisfaction through strategic initiatives, while mentoring staff to optimize performance. Successfully streamlined operations, leading to increased profits and improved efficiency in inventory management.
Overview
3
years of professional experience
1
Certification
Work History
Subway
Manager of Operations
03.2023 - Current
Job overview
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Central Liquors
Team Leader
10.2024 - Current
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
Radisson
Chef
08.2022 - 03.2023
Job overview
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Implemented food cost and waste reduction initiatives to save money.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
Lasalle CollegeMontreal
Advance Diploma from Information Technology
05-2023
University Overview
- Graduation with Distinction,
- Member of INT (Innovators in Technology), 2021 to 2023
- Build E-Commerce Website, A PHP project which is more likely a website dealing with the purchasing and managing the customer orders - Project
Skills
- Complaint resolution
- Issue resolution
- Team supervision
- Budget management
- Leadership
- Overtime management
- Leading team meetings
- Shift scheduling
- Deadline management
- Mentoring
Languages
Hindi
Native or Bilingual
English
Full Professional
Gujarati
Native or Bilingual
Certification
- Certified Food Handler
- Licensed Right To Serve
Timeline
Team Leader
Central Liquors
10.2024 - Current
Manager of Operations
Subway
03.2023 - Current
Chef
Radisson
08.2022 - 03.2023
Lasalle College
Advance Diploma from Information Technology
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