Experienced Senior Customer Executive with more than 8 years of experience in Aviation Industry. I bring a strong background in customer service, operations management, ramp safety, and terminal operations while maintaining the highest standards of safety and efficiency in fast-paced airport environments. Throughout my career, I have worked closely with cross-functional teams to ensure passenger satisfaction, safe and timely aircraft turnaround, enforce safety protocols on the ramp and terminal with regulatory security standards.
Dedicated airport Senior Executive who is well-versed in all airport regulations, both state and federal. Ensure complete customer service by guiding passengers through the pre-and post-boarding procedures. Lead daily operations for ensuring adherence to safety, security, and service protocols. Lead operational management team for daily flight departures.
A dedicated Private Pilot with two years of experience in safely navigating diverse flight environments. Skilled in evaluating flight conditions, creating detailed flight plans, and ensuring compliance with FAA regulations. Committed to providing exceptional service to passengers while prioritizing safety and operational efficiency, Aircraft Operation, Flight Planning, Performance Based Navigation (PBN), Aircraft Systems Knowledge.
As a business manager at a beverage company for almost 3 years, had an opportunity to work for sales and finance department looking for in-store sales, ordering, budgeting and self-revenue audits.