Dynamic Branch Rental Manager with proven success in fleet management, preventative maintenance compliance, and contract adherence. Committed to driving operational excellence and enhancing customer satisfaction across multi-location operations.
Overview
3
3
years of professional experience
Work History
Branch Rental Manager
Penske Truck Leasing Inc
Vancouver, British Columbia
10.2024 - Current
Oversee multi-location operations across British Columbia, managing a fleet of over 200 commercial trucks, with full accountability for utilization, uptime, and asset performance.
Ranked #1 in operational KPIs across the US and Canada, including preventative maintenance compliance and ready line excellence, driving customer satisfaction.
Ranked #12 across the U.S. and Canada in asset management. Outperformed hundreds of branches on fleet health, lifecycle control, and maintenance execution.
Analyze branch P&L statements, control operating expenses, improve cost efficiency, and support profitability decisions at the regional level.
Manage and support major enterprises and national accounts, including FedEx, Purolator, ATS Healthcare, Gordon Food Service, Walmart, and UPS, ensuring service-level adherence, fleet uptime, and contractual compliance.
Lead, coach, and performance-manage a team of five Rental Associates, improving productivity, accountability, and operational execution.
Assistant Rental Manager
Penske Truck Leasing Inc
Vancouver, British Columbia
06.2023 - 10.2024
Daily partnership and collaboration with the lease sales team, maintenance team, district management, and Canadian-level management regarding meeting district financial goals, internal and external issues, and process management.
Developing customer relationships and providing consumer and commercial transportation solutions for local and national accounts. Engaging with customers in multiple industries, catering my service to their needs, resolving conflict, and facilitating special requests.
Continued to lead on multiple projects while working on daily operations, including flat deck and reefer forecasting, and accounts receivables.