Akshaj Jerard

• Delivered outstanding customer service, fostering satisfaction and loyalty.

• Assisted customers by locating products and recommending complementary items, boosting sales.

• Processed cash and card transactions efficiently using company POS systems.

• Maintained clean and organized shelves, adhering to merchandising standards.

• Supported bakery operations by assisting with packaging and product preparation during peak hours.

• Conducted accurate inventory counts across retail stores throughout British Columbia, ensuring data integrity.

• Verified stock levels and identified discrepancies to improve inventory accuracy and efficiency.

• Utilized handheld scanning devices to record and manage inventory data effectively.

• Collaborated with team members to complete inventory audits within tight deadlines.

• Maintained a strong attention to detail, ensuring compliance with client and company standards.

• Welcomed guests and facilitated seamless check-in and check-out processes.
• Managed room reservations and guest requests using our in-house property management software.
• Handled cash, credit card transactions, and billing with accuracy and efficiency.
• Responded to guest inquiries, concerns, and complaints with professionalism and prompt resolution.
• Coordinated with housekeeping, concierge, and other departments to meet guest needs and maintain service standards.
• Provided information about hotel services, local attractions, and transportation options.
• Maintained front desk operations in alignment with 5-star hospitality standards and company policies.