Aksala Joseph
Whitehorse
Summary
Detail-oriented professional with over a year of leadership experience and a background in healthcare administration. Proficient in managing administrative tasks, organizing information, and adapting to dynamic work environments to enhance efficiency and support organizational success with professionalism and precision.
Overview
5
5
years of professional experience
Work History
Supervisor
Farm Boy
10.2023 - 08.2024
- Supervised and trained staff, managing the department as the closing supervisor
- Ensured excellent customer service, handled inquiries and complaints
- Oversaw daily operations, maintained stock and displays, ensured compliance with health and safety regulations
- Monitored sales performance, implemented merchandising strategies, organized promotional activities
- Provided ongoing staff training and professional development
- Maintained records, prepared reports, communicated with upper management.
Customer Service Representative
Farm Boy
09.2022 - 09.2023
- Provided support to customers - answering questions
- Interacting with customers on a day-to-day basis
- Assisting with the production, packaging, and baking of different types of bakery products
- Fostered long-term relationships with customers by ensuring a positive experience and building trust
- Provided regular reports on customer interactions, issues resolved, and overall customer satisfaction levels.
Staff Nurse
Sitaram Bhartia Institute of Health Sciences
12.2019 - 07.2022
- Assessed physical and psychological areas of the patients
- Assisted in coordinating patient admissions, discharges, and transfers
- Maintained various reports and records as per organizational policies
- Monitored vital signs and administered drugs to patients by the best methodology
- Worked closely with doctors, therapists, and other healthcare professionals to provide coordinated care
- Acted as a liaison between patients and their families, as well as between patients and the healthcare team
- Maintained a safe environment for patients by ensuring proper use of medical equipment, practicing good hand hygiene, and following safety procedures
- Adhere to healthcare regulations, infection control protocols, and organizational policies.
Nurse Intern
Yenepoya Medical College Hospital & Yenepoya Specialty Hospital
03.2019 - 09.2019
- Evaluated daily individual patient care
- Ensured clients met their daily nutritional and elimination needs
- Monitored vital signs of the patient
- Met nutritional and elimination needs
- Assisted in Dressing (bed sores, surgical wounds, etc.) Took orders from the physician
- Performed transfer of the patients
- Answered queries and gave instructions to patients and family.
Education
Healthcare Administration Management -
Fanshawe College
London, Ontario04.2024
Bachelor of Science in Nursing -
Rajiv Gandhi University of Health Sciences
Karnataka, India10.2019
Skills
- Adaptability
- Self-starter
- Time management
- Team player
- Decision making
- Multitasking
- Attention to Detail
Volunteer Experience
Peer Mentor, Fanshawe College, London, Ontario, 09/2023, 04/2024, Help new international students in overcoming language barriers, managing their time, and locating employment prospects., Encourage mentees to stay motivated and confident in their abilities, especially during challenging times., Provide advice on academic or professional matters, drawing from personal experiences.
Timeline
Supervisor
Farm Boy
10.2023 - 08.2024
Customer Service Representative
Farm Boy
09.2022 - 09.2023
Staff Nurse
Sitaram Bhartia Institute of Health Sciences
12.2019 - 07.2022
Nurse Intern
Yenepoya Medical College Hospital & Yenepoya Specialty Hospital
03.2019 - 09.2019
Healthcare Administration Management -
Fanshawe College
Bachelor of Science in Nursing -
Rajiv Gandhi University of Health Sciences
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