AKRITI BHARDWAJ
H No. 726, Phase-3, Model Town, Bathinda,Punjab
Summary
To associate with vibrant organization where I can utilize my skills, knowledge and gain further experience to add value to the organization and contribute to my overall growth
Overview
6
6
years of professional experience
Work History
Telecommunications Specialist
Flipkart
- Investigated and resolved customer inquiries and complaints quickly.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
Operation Assistant /Cashier Assistant
Jana Small Finance Bank
12.2021 - 04.2022
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with banking needs and inquiries.
- Turned in excess cash to maintain drawer security.
- Processed applications for new accounts.
Science Teacher
Pooja Coaching Institute
02.2016 - 10.2020
- Taught a class of 40-45 students while maintaining a dynamic and inclusive learning environment.
- Built a variety of tests and assessments to measure student progress.
- Monitored student progress and provided feedback to both students and parents.
- Skilled in implementing innovative teaching methods to enhance student understanding of scientific concepts.
- Encouraged students to take active role in learning and academic success.
Education
Master of Science - Biotechnology
Sri Guru Gobind Singh College,
Chandigarh 01.2017
Bachelor of Education -
Rayat & Bhara University
Kharar, Punjab01.2015
Bachelor of Science - Biotechnology
Chandigarh Group of Colleges Landran
Kharar,Punjab 01.2013
Skills
- Fluent in English, Hindi and Punjabi
- Public Speaking
- Interpersonal and Social Skills
- Dependable and Responsible
- Lesson Planning
- Classroom Management
Project Work
Isolation and Characterization of Picric acid Degrading Bacteria from Soil Contaminated with Explosive Wastes
Certificates And Workshops
- National Service Scheme
- Communication Skills and Personality Development & MS Office
- Central Research Institute,Kasauli
Training
- Central Research Institute (CRI), Kasauli
- Communication Skills and Personality Development & Basic of Computers
- National Service Scheme
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Operation Assistant /Cashier Assistant
Jana Small Finance Bank
12.2021 - 04.2022
Science Teacher
Pooja Coaching Institute
02.2016 - 10.2020
Telecommunications Specialist
Flipkart
Master of Science - Biotechnology
Sri Guru Gobind Singh College,
Bachelor of Education -
Rayat & Bhara University
Bachelor of Science - Biotechnology
Chandigarh Group of Colleges Landran
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