Akram Ebeid

Warranty Program Implementation:

• Played a key role in implementing a new warranty program, resulting in a 30% reduction in the first three months.
• Effectively managed over 5000 claims, facilitating collaboration among Site Quality, Financial, Supply Chain, and Spares teams.
• Negotiated and identified bottlenecks with Walmart leadership and across ten sites to streamline warranty processes.

BOT Health Project:

• Achieved a 50% reduction in BOT dwell time, exceeding fleet reliability targets by 2x.
• Collaborated with Walmart Leadership at various sites to establish maintenance best practices, driving operational efficiency.

• Overseeing the inventory management of the supply chain worth CAD 20 million, including coordination of manufacturing, maintenance, shipment scheduling, and transactional operations both internally and externally.
• Part of SAP committee responsible for executing and monitoring supply chain performance metrics during the implementation process.
• Reconstructing the warehouse and production floor to facilitate R&D activities for new projects and products. This involves consolidating two buildings into one to reduce operating costs and enhance efficiency.

• Executed comprehensive inventory cleanup project resulted in 22.5% ($USD 6M) inventory holding cost reduction
• Implemented warehouse management system resulted in 50% reduction in production material replenishment cycle time
• Led a team of technical experts, Industrial consultants and production team to redesign production layout that increased productivity by 100%
• Setup Kanban/ pull systems for material replenishment on all production workstations
• Created weekly shortage reports identifying supplies and critical need in a timely manner
• Contributed in the establishment of Lean principles.

• Monitored planning results in order to anticipate capacity overruns or underutilization
• Reduced manufacturing costs and times by making necessary product changes at procurement and production stage
• Planed labor needs based on US project deadlines
• Assisted production manager in project and capacity planning
• Supervised the implementation of methods, tools and performance indicators.

• Designed and developed new products for customers that generated new business opportunities
• Worked with NYFD to earn their certification and acceptance
• Worked closely with sales team to communicate technical specification and analyze customer requirements
• Utilized Solidworks to prove design concepts before construction of prototypes for lab testing
• Developed processes, procedures, tooling and fixtures for use by manufacturing in the assembly of new products
• Traveled to customer sites to collaborate with them on a product to meet their specific application
• Worked with vendors and suppliers to translate the design into prototypes and products.

• Supervised 20 Heavy Equipment technicians to service 150 terminal tractors and 10 container handling heavy equipment
• Installed and led GPS tracking system project in container handling equipment to monitor and improve their utilization accordingly resulted in 30% reduction in engine and transmission breakdowns
• Planned and led a project between to measure equipment hour meter which improved maintenance scheduling process and resulting in 100% man hour utilization reduction
• Improved TERBERG Terminal Tractor maintenance procedure resulting in $USD 150k annual cost saving
• Conducted a systematic approach of failure reporting for continuous process improvement which resulted in the identification of the reason for 27.7% of terminal‘s tractors breakdowns
• Commissioned TERBERG tractors and KONECRANES container handling equipment in Netherlands and Sweden.