Akram Almadhoun

• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problemsolving.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.

A Customer Service Representative is responsible for providing support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.

• Followed up with customers about resolved issues to maintain high standards of customer service.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.