Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Akpelozim Lokoun

Akpelozim Lokoun

Québec,QC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Administrative Agent

CHU De Québec
05.2023 - Current
  • Welcome and be the first contact of patients.
  • Managed filing system, entered data and completed other clerical tasks.
  • Offered administrative support to nurses and doctors.
  • Made copies of inventory receivers, bills of lading and other documents.
  • Organized and maintained files, correspondence, records and other documents.
  • Answered phone politely and courteously.

Faculty of Social Sciences

Université Laval
01.2023 - 04.2023
  • Organize meetings and/or work sessions to help students in their integration process
  • Talking to individuals, sharing positive life experiences to encourage greater self esteem and stimulate socialization.

Administrative assistant

Student Life Office, Université Laval
10.2021
  • Planning and administration of new student interviews Advice and presentation of resources available to new students
  • Public administration - Head of the Office of the
  • Mediator of the French Republic
  • Mediator of the Togolese Republic / High Commissioner for Reconciliation and the Strengthening of National Unity

External Affairs Coordinator

AELIES
05.2022 - 10.2022
  • Coordination of the association's external relations
  • Contact with external partners
  • Election mobilization
  • Public and media relations

Skills

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Agent at the City Hall

City Of Québec
06.2022 - 08.2022
  • Interact with citizens to take their requests into account
  • Compile statistics to assess the performance of agents assigned to citizen interaction

Chief of the Cabinet

Office Of The Ombudsman, Togo
02.2015 - 12.2020
  • Office and administrative general work.
  • Study and legal advice on complaints from citizens who feel they have been wronged by the public administration.
  • Summaries and reports.
  • Drafting and management of physical and electronic mail
  • Agenda management and follow-up

Administrative Assistant - Project Manager

Government Of Togo
07.2017 - 09.2017
  • Drafting of the work agenda
  • Arrangements for meetings
  • Organization of the notional tour

Office Assistant

Office Of National Documentation
08.2012 - 12.2013
  • Receipt, review and processing of applications for certificates of Togolese nationality.
  • Reception of applicants and electronic registration of requests Processing follow-up and information
  • Database system
  • Supervision and verification of data entry quality

Education

Ph.D. - Political Science With International Relations

Laval University
Québec
08.2024

Master of Arts - International and European Human Rights Law

University of Nantes
Nantes, France
03.2018

Master of Arts - Political Science With International Relations

University of Kara/Togo
Kara, Togo
03.2008

Bachelor of Arts - English As A Second Language

University of Lomé/Togo
Lomé, Togo
06.2005

High School Diploma - Office Administration

CRETFP Kara
Kara, Togo
07.2002

Skills

  • Receiving and transmitting telephone calls - Photocopying - Scanning - Filing documents- T
  • Highly motivated individual eager to take on new challenges Strong work ethic, adaptability and exceptional interpersonal skills Ability to
  • Work effectively without supervision and to quickly master new skills
  • Team work
  • Office work using the Office suite
  • General coordination
  • Follow-up
  • Management
  • Administrative work
  • Logistics management

Timeline

Administrative Agent

CHU De Québec
05.2023 - Current

Faculty of Social Sciences

Université Laval
01.2023 - 04.2023

Agent at the City Hall

City Of Québec
06.2022 - 08.2022

External Affairs Coordinator

AELIES
05.2022 - 10.2022

Administrative assistant

Student Life Office, Université Laval
10.2021

Administrative Assistant - Project Manager

Government Of Togo
07.2017 - 09.2017

Chief of the Cabinet

Office Of The Ombudsman, Togo
02.2015 - 12.2020

Office Assistant

Office Of National Documentation
08.2012 - 12.2013

Ph.D. - Political Science With International Relations

Laval University

Master of Arts - International and European Human Rights Law

University of Nantes

Master of Arts - Political Science With International Relations

University of Kara/Togo

Bachelor of Arts - English As A Second Language

University of Lomé/Togo

High School Diploma - Office Administration

CRETFP Kara
Akpelozim Lokoun