Adaptable Customer Service Professional experienced in customer service, counseling, and sales. Resolved concerns and built trust through effective communication and problem-solving skills. Dedicated to enhancing customer satisfaction and contributing to team success in fast-paced environments.
Work History
Salesperson
2 Years 1 Month
Student Jobs of Canada | 10.2024 - Current
Promoted product features and upsell opportunities to strengthen customer satisfaction and sales results.
Assisted customers with product selection and resolved questions using clear, service-focused communication.
Processed sales transactions accurately through point-of-sale systems and handled cash with care.
Maintained organized merchandise displays to support store presentation and easy product access.
Built strong customer relationships through attentive service and dependable follow-up on requests.
Counsellors (summer Job)
3 Years 4 Months
Camp Ozanam | 07.2023 - Current
Supervised campers during cabin life, meals, activities, and transitions.
Facilitated daily recreational programs, crafts, and outdoor games.
Monitored camper behavior, resolving conflicts with calm, consistent guidance.
Supported emotional well-being through active listening and peer encouragement.
Coordinated activity setup, clean-up, and equipment organization.
Counsellor
1 Year 2 Months
Focus on Youth Tcdsb | 06.2024 - 08.2025
Provided individual counseling support to students facing academic, social, and emotional challenges.
Coordinated care plans with teachers, parents, and support staff to address student needs.
Implemented intervention strategies to support attendance, behavior, and school engagement.
Assessed concerns, documented observations, and maintained confidential case records.
Produce Packer
4 Months
Nofrills | 10.2022 - 02.2023
Inspected produce for damage, spoilage, and contamination before packaging
Packed fruits and vegetables into cartons, bags, and display-ready containers
Sorted produce by quality, ripeness, and appearance to meet store standards
Labeled packaged items accurately for inventory and shelf placement
Maintained clean, sanitary work area following food safety procedures
Education
Real Estate Agent - Real Estate
Career College Group | 700 Lawrence Ave W, North York ON M6A 3B4 | 06-2027
High School Diploma
Dante Alighieri Academy | 70 Playfair Ave, North York ON M6B 2P9 | 06-2025