Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akosua Nyarkoa Ofori

Accra,Ghana

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Store Associate

Melcom Ghana
10.2021 - 10.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Proved successful working within tight deadlines and a fast-paced environment.

Team Member

KFC Restaurant
10.2022 - 09.2023
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Food Server

Asarewaa Boateng
09.2022 - 10.2022

Education

Bachelor Of Arts - Psychology

Mount Saint Vincent University
Halifax

Bachelor Of Laws - Law

University of Professional Studies Accra
Accra

Skills

  • Customer Seating
  • Creative Solutions
  • Restock Shelves
  • Product Launch Coordination
  • Sales Management
  • Networking
  • Price Memorization
  • Promote Products
  • Consultative Selling Techniques
  • Effective Communicator

Languages

English
Advanced (C1)
French
Intermediate (B1)

Timeline

Team Member

KFC Restaurant
10.2022 - 09.2023

Food Server

Asarewaa Boateng
09.2022 - 10.2022

Store Associate

Melcom Ghana
10.2021 - 10.2022

Bachelor Of Arts - Psychology

Mount Saint Vincent University

Bachelor Of Laws - Law

University of Professional Studies Accra
Akosua Nyarkoa Ofori