A K M Firoz Alam

Agora is the one of the largest chain superstores in Bangladesh which deals with retail sales and FMCG (Fast Moving Consumer Goods). I worked there for 5 years. As a Sales and Administrative Officer, I was responsible for retail sales of consumer goods. Prior to that I worked for Janata Bank Limited and Grameenphone Ltd in Bangladesh in Customer service and sales. Working in different cultures, I learned to work in a team and I built an excellent relationship with different array of customers. I achieved highest sales turnover target of BDT 15 Million in a quarter which was highly appreciated by our management. In recognition to that I was selected "Employee of the Month" for couple of times. I also completed MBA from one of the leading universities in Bangladesh which was successfully assessed as the Canadian Masters equivalent by the University of Toronto(ECA-CES). I also had CLB 7 in my IELTS exam. After serving this long years with glory, finally I decided to seek PR in Canada through SINP. Thus, upon approval of PR application, I have moved here very recently in August 2023 with my family. We are a family of three which includes my loving wife and only kid. Recently I have sit for CLBPA Test at IWS in Saskatoon and secured a highest score of CLB 8. Personal Details Highest Level of Education: Master's Degree Total years of experience: 13 Knowledgeable and dedicated customer service professional with extensive experience in Consumer Goods industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.