Akmal Mukhlis
Summary
Driven and collaborative professional with a background in customer service and sales, notably at Allstate Insurance Co. Excelled in relationship building and decision-making, enhancing customer satisfaction and team productivity. Demonstrated discipline and stress tolerance in dynamic environments, achieving notable improvements.
Overview
2
2
years of professional experience
Work History
Helper
Yousof Rug Co Inc
12.2024 - 01.2025
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Assistant
Allstate Insurance Co
06.2024 - 09.2024
- Assisted customers with prompt and polite support in-person.
- Fielded customer questions to share information about services, availability, and pricing.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Engaged in friendly conversation with customer to better uncover individual needs.
Student Volunteer
MAD Elevator Inc.
06.2023 - 08.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Completed research, compiled data, and assisted in timely reporting.
- Maintained tidy and organized environment to comply with cleanliness standards.
Education
High School Diploma -
Henry Street High School
Whitby, ON06-2028
Skills
- Discipline
- Teamwork and collaboration
- Time management
- Decision-making
- Stress tolerance
- Communication
- Problem-Solving
- Adaptability
Languages
English
Dari
Farsi
Arabic
Timeline
Helper
Yousof Rug Co Inc
12.2024 - 01.2025
Sales Assistant
Allstate Insurance Co
06.2024 - 09.2024
Student Volunteer
MAD Elevator Inc.
06.2023 - 08.2024
High School Diploma -
Henry Street High School
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