Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aklabi Deborah Lezoka

Summary

With 3 years of experience in the public service, I have developed and refined my skills to advance my career in this field. Fluent in French and proficient in English, I consistently seek to expand my knowledge and expertise to contribute effectively to the public service sector.

Overview

10
10
years of professional experience

Work History

ADMINISTRATIF ASSISTANT (AS-01)

Immigration and Refugee Board
11.2023 - Current
  • Receive, analyze, coordinate and research administrative and operational requests on behalf of the manager
  • Extract, compile, collate and prepare summary reports for the manager
  • Review invoices, reconcile expenses and forward invoices for payment (or make payments as authorized by sections 32, 33,34 FAA)
  • Prepare and process various administrative documents, including travel arrangements and claims, training requests, HR forms, office supplies, facilities management and travel reservations on behalf of the manager
  • Plan and organize meetings and conferences, take minutes, coordinate follow-up of actions and decisions, and participate in staff and management meetings.
  • Manages invoices and tracks expenses in a responsible manner. Provides updated information on the unit’s budget and assists management in preparing budget forecasts.
  • Makes certain that procurement processes are followed in order to ensure efficiency and effectiveness, and coordinates supply orders, training materials, purchases, subscriptions, payment of contracts, etc.
  • Reconciles expenses and budget transfers each month.
  • Provides administrative support for all HR actions.

TRAINING PLANNER (AS-03)

Immigration and Refugees Board
10.2023 - 11.2023

Adjudicative Learning Support and Services

Maintain quality and consistent decision-making, ensuring IRB decisions continue to be timely, fair and made in accordance with the law

  • Provides efficient and professional high-quality client services to Divisions and Legal Services.
  • Contributes to the development and support of relationships with external and internal partners on the implementation and delivery of adjudicative learning;
  • Communicates effectively and in a timely manner the progress of the planning of adjudicative training to the Program Manager, Planning and Operations.
  • Ensures to update MLS Tracking and Database tools for training, speakers, service requests, etc.
  • Helps increase the awareness of the Secretariat’s support and services.

LEARNING & TRAINING ASSISTANT (CR-05)

Immigration and Refugee Board
02.2022 - 10.2023
  • Provides administrative and logistical support to the Learning Supervisor and Training Planner;
  • Supports the Learning Supervisor and Training Planner in the application of best practices in training to the clients, stakeholders and facilitators with respect to logistical procedures, event protocols, and functional requirements to ensure training or learning activity objectives and timelines are met;
  • Provide MS Teams support to facilitators and participants as needed by: being present and actively supporting the MLS Open-House sessions, keeping up to date with New MS Teams features, and supporting Learner check-ins and Facilitator workshops with Program Officers. Contributes to a high-quality client service;
  • Follows and applies the Information Management protocols for the MLS.
  • Reports challenges, progress of assigned work and recommendations for improvement to the Learning Supervisor.

SCHOOL TRANSPORTATION TECHNICIAN

TRANSPORT ECOLE BEC INC.
02.2015 - 09.2019
  • Work closely with schools and school boards (CSDM, LBP, CSEM) to plan the transportation of autistic children
  • Respond to requests from school boards
  • Maintain communication with the 150 drivers under my responsibility
  • Update student registration files
  • Follow employee protection policies in the event of a road accident and contact the forces of Law if necessary
  • Notify drivers of any route changes

ADMINISTRATIVE ASSISTANT to the Vice President

MULTILINGUE INTERNATIONAL MINISTRY
09.2018 - 03.2019
  • Answer phones, take voicemails
  • Answer emails, take phone and digital orders, create sales reports (Excel), bill customers (bookstores, churches, vendors, individuals).
  • Prepare documents for Human Resources, provide policy information to bookstore staff, take payments and create invoices with G/L code
  • Manage inventory (online & backstore)

Education

Certificate of Technical Studies - Secretariat & Administration Management

Institution Formation Professionnel
Online
04-2025

College Degree - Social Sciences

College Andre-Grasset
Montreal, QC
06.2012

High School Diploma - Social Sciences

RIVE-NORD High School
Montreal, QC
06.2009

Skills

  • Organization
  • Teamwork
  • Communication skills
  • Customer service
  • Autonomy
  • Initiative
  • Second language evaluation: speaking, reading, writing (BBC)

Languages

French
Native or Bilingual
English
Full Professional

Timeline

ADMINISTRATIF ASSISTANT (AS-01)

Immigration and Refugee Board
11.2023 - Current

TRAINING PLANNER (AS-03)

Immigration and Refugees Board
10.2023 - 11.2023

LEARNING & TRAINING ASSISTANT (CR-05)

Immigration and Refugee Board
02.2022 - 10.2023

ADMINISTRATIVE ASSISTANT to the Vice President

MULTILINGUE INTERNATIONAL MINISTRY
09.2018 - 03.2019

SCHOOL TRANSPORTATION TECHNICIAN

TRANSPORT ECOLE BEC INC.
02.2015 - 09.2019

Certificate of Technical Studies - Secretariat & Administration Management

Institution Formation Professionnel

College Degree - Social Sciences

College Andre-Grasset

High School Diploma - Social Sciences

RIVE-NORD High School
Aklabi Deborah Lezoka