Akkash Elagampalayam Dhanabal
Ottawa,Canada
Summary
Looking forward to an opportunity in an atmosphere where I can make a difference and not just another payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence
Overview
4
4
years of professional experience
Work History
Sales Representative
Expedition Luggage (Part Time)
09.2023 - Current
- Resolve customer complaints over phone, Email or social media
- Responsible for maintaining the entire store in clean and hygienic condition
- Stocking, unloading trucks and deliveries
- Customer service including handling questions and concerns
- Assists with placements of orders, refunds or exchange
Engineer / Customer Success Associate
Prescinto Technologies Pvt Ltd
04.2021 - 09.2022
- Handled multiple Local and International clients by consistently providing the Generation enhancement requirements for Solar plants and Wind farms
- Independently crafted over 40+ performance reports and significantly contributed to the development of a automated report feature
- Acted as a face of company for local and Internation clients by ensuring client requirements by planning and leading an internal team on performance enhancement (Solar Plants and Wind Farms)
- In charge of customer satisfaction and converting proof of concepts to contracts
- Conducted training sessions for new and existing customers during sales and new product feature releases.
- Contributed to organization's revenue through successful management of 15+ projects (solar and wind)
- Expert in preparing performance enhancement reports, particularly for larger projects
Junior Engineer - O&M Data Analyst
Param Renewables
11.2020 - 03.2021
- Monitored and analyzed data to provide valuable insights for improving efficiency of solar plants and wind farms
- Assisted team with data-driven recommendations for optimizing performance.
Student Intern - Strategic Consulting
Gensol Engineering Ltd
02.2020 - 05.2020
- Conducted market research and analysis on government policies and subsidies for non-conventional resources
- Worked on project Floating solar PV through data gathering, technical analysis, and presentation of findings in an infographic format
Education
Masters of Engineering - Sustainable Energy
Carleton University
Ottawa, ON08.2025
Bachelors of Technology - Energy and Environmental Engineering
Tamil Nadu Agricultural University
01.2020
Skills
- Communication Skill
- Friendly, interact easily with others and become a friend
- Teamwork
- Excellent team player and willing to collaborate with different background
- Reliability
- Punctual person who meets the deadline on time
- Organized
- Excellent in planning skills and multitasking
- Hard Working
- Work with passion and dedication
- Quick Learner
- Learn new things easily and quickly
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Limited Working
Kannada
Limited Working
Timeline
Sales Representative
Expedition Luggage (Part Time)
09.2023 - Current
Engineer / Customer Success Associate
Prescinto Technologies Pvt Ltd
04.2021 - 09.2022
Junior Engineer - O&M Data Analyst
Param Renewables
11.2020 - 03.2021
Student Intern - Strategic Consulting
Gensol Engineering Ltd
02.2020 - 05.2020
Masters of Engineering - Sustainable Energy
Carleton University
Bachelors of Technology - Energy and Environmental Engineering
Tamil Nadu Agricultural University
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