Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akio Liam Palaganas

Fort McMurray,AB

Summary

Dynamic professional with experience as a Ramp Agent at GAT, adept at loading and unloading cargo while ensuring safety compliance. Proven problem-solver with a strong ability to assist crews and customers efficiently. Recognized for maintaining high satisfaction ratings and optimizing operational processes in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Ramp Agent

GAT
09.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.

Personal Shopper

Your Jolly's Independent Grocer
04.2023 - 04.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

High School Diploma -

Father Patrick Mercredi Community High School
Fort McMurray, AB
06-2022

Skills

  • Problem-solving
  • Loading and unloading
  • Heavy lifting
  • Safety procedures compliance
  • Crew assistance
  • Vehicle operation

Languages

English
Full Professional

Timeline

Ramp Agent

GAT
09.2024 - Current

Personal Shopper

Your Jolly's Independent Grocer
04.2023 - 04.2024

High School Diploma -

Father Patrick Mercredi Community High School
Akio Liam Palaganas