Akio Liam Palaganas
Fort McMurray,AB
Summary
Dynamic professional with experience as a Ramp Agent at GAT, adept at loading and unloading cargo while ensuring safety compliance. Proven problem-solver with a strong ability to assist crews and customers efficiently. Recognized for maintaining high satisfaction ratings and optimizing operational processes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Ramp Agent
GAT
09.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Personal Shopper
Your Jolly's Independent Grocer
04.2023 - 04.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Father Patrick Mercredi Community High School
Fort McMurray, AB06-2022
Skills
- Problem-solving
- Loading and unloading
- Heavy lifting
- Safety procedures compliance
- Crew assistance
- Vehicle operation
Languages
English
Full Professional
Timeline
Ramp Agent
GAT
09.2024 - Current
Personal Shopper
Your Jolly's Independent Grocer
04.2023 - 04.2024
High School Diploma -
Father Patrick Mercredi Community High School
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