Summary
Skills
Work History
Education
Overview
Generic

AKINTOMIDE AKINRELERE

Winnipeg,MB

Summary

10+ years of experience in customer service, including management experience overseas; seeking an entry-level position to help launch a Canadian career while achieving company goals.
Completed and passed the Direct Support Worker Skills Training at Opportunities For Employment, June 2023

Fully trained on but not limited to:

Vulnerable Person's Act.

Activities of Daily Living (ADL) and personal care.

Maintaining boundaries with residents/clients.

Administering medications.

Filling of incident report, Medication Administration Record and financial transactions record.

Detail-oriented team player with strong organizational skills. Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

  • Leadership & Team Work
  • Friendly, Positive Attitude
  • Cash handling and data entry
  • Organizational Skills
  • Proficient in Microsoft Office
  • Good Work Ethic
  • Training & Development
  • Reliable & Trustworthy
  • Cleaning & Sanitizing
  • Customer Relationship Management

Work History

Volunteer Receptionist

Asa Day Cultural Museum
09.2022 - 12.2022
  • Answered central telephone system and directed calls accordingly; responded to inquiries from callers seeking information
  • Helped office staff prepare reports and presentations for internal or client-related use
  • Sorted, received, and distributed mail correspondence between departments and personnel
  • Collected and distributed messages to team members and managers to support open communication and high customer service
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Kept reception area clean and neat to give visitors positive first impression.

Real Estate Agent

Patomsol Realtors
04.2016 - 07.2022
  • Wrote listings detailing and professionally highlighting property features to increase sales chances
  • Coordinated appointments to show tenants and buyers prospective homes
  • Negotiated, facilitated, and managed real estate transactions
  • Liaised between buyers and sellers to provide positive experiences for both parties
  • Marketed and sold property for clients by hosting open houses and advertising online and in print, prepared and presented contracts and other legal documents to clients.

Real Estate Property Manager

JFED Multiservices & Real Estate Co
03.2014 - 04.2016
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits, investigated and resolved property complaints and violations to foster pleasant living environment for residents
  • Collected monthly rental fees, deposits and payment from tenants for maintenance and repair costs
  • Responded to tenant maintenance requests according to agreed conditions for building functionality, drafted and monitored budgets for overall maintenance and operations
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties
  • Worked with on-site and remote service providers to support tenants requesting accommodations, met with prospective tenants to show property and assess applications or sign leases to facilitate tenant's paperwork, processing and verification
  • Carried out routine inspection on properties regularly to identify deficiencies and schedule and analyze bid for repairs, renovation and general maintenance.

Hotel Manager

Jutom Hotel
11.2010 - 02.2014
  • Advised housekeeping staff of rooms vacated and ready for cleaning, delegated work to staff, setting priorities and goals
  • Assisted guests at check-in, providing information on various services within hotel
  • Oversaw reservations received from direct calls and provided room availability information, Input and confirmed reservations for guests
  • Inspected hotel rooms and public spaces to determine cleanliness and need for room updates
  • Responded to and resolved guest issues or complaints through active engagement, effective listening and well-developed interpersonal skills.

Education

Bachelor of Science - Urban and Regional Planning

Obafemi Awolowo University
Ile-ife, Nigeria
09.2010

Diploma - Tourism and Hotel Management

DOF Institute of Catering
Ibadan, Nigeria
09.2005

Diploma - Business Administration

The Polytechnic
Ibadan, Nigeria
09.2002

GED -

Wesley College of Science
Ibadan, Nigeria
06.1998

Certificate - Direct Support Work Training

Opportunity For Employment
Winnipeg, MB
06.2023 - 06.2023

Overview

12
12
years of professional experience
AKINTOMIDE AKINRELERE